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HH572-14 - GLADYS MACHAWIRA vs PG INDUSTRIES (PRIVATE) LIMITED

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Procedural Law-viz declaratory order.
Procedural Law-viz declaratur.
Legal Practitioners-viz professional ethics.
Procedural Law-viz rules of evidence re documentary evidence.
Labour Law-viz contract of employment re retention of company property.
Labour Law-viz employment contract re retention of employment benefits.
Procedural Law-viz stay of proceedings pending settlement of costs.
Procedural Law-viz costs re taxation of costs.
Procedural Law-viz citation re mis-citation iro incorrectly citing a litigant.
Procedural Law-viz citation re mi-citation iro name descriptions.
Procedural Law-viz pleadings re amendment of pleadings iro alteration to citation.
Procedural Law-viz pleadings re amendment to pleadings iro amendment of citation.
Procedural Law-viz pleadings re alteration of pleadings iro Rule 132 of the High Court Rules.
Procedural Law-viz pleadings re amendment of pleadings iro Rule 132 of the High Court Rules.
Procedural Law-viz rules of evidence re findings of fact iro assessment of evidence.
Procedural Law-viz rules of construction re discretionary provision iro use of the word "may".
Procedural Law-viz rules of interpretation re discretionary provision iro use of the word "may".
Law of Contract-viz essential elements re consensus ad idem iro offer and acceptance.
Administrative Law-viz the exercise of discretion administrative discretion re the doctrine of legitimate expectation.
Labour Law-viz contract of employment re variation of conditions of service.
Labour Law-viz employment contract re alteration to conditions of service.
Law of Contract-viz essential elements re intent iro the parole evidence rule.
Law of Contract-viz essential elements re animus contrahendi iro the integration rule.

Final Orders re: Approach iro Functions, Powers, Obligations, Judicial Misdirections and Effect of Court Orders

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”

I gave reasons for my order ex tempore. I suggested that if any party wanted them in writing I would do so upon written request. I heard nothing further until more than a year later. On 2 October 2014 the record was placed on my desk with a letter from the Registrar of this court advising that an appeal had been noted and that the reasons for judgment were being requested.

Professional Ethics, Legal Duty to the Court and Clients, Dominus Litis and Correspondence with the Court

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”

I gave reasons for my order ex tempore. I suggested that if any party wanted them in writing I would do so upon written request. I heard nothing further until more than a year later. On 2 October 2014 the record was placed on my desk with a letter from the Registrar of this court advising that an appeal had been noted and that the reasons for judgment were being requested.

In due course I sat down to write this judgment. It was then that I saw a letter from the respondents' legal practitioners dated 26 November 2013 tucked at the back of the record. The letter advised of the respondent's intention to appeal and it requested the reasons for my “judgment”.

That explains the delay.

Jurisdiction re: Security for Costs and Stay of Proceedings Pending Settlement of Costs

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”...,.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these;

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially, the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during the applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time, the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer....,.

The respondent took two points in limine.

The first was that until she had paid in full the costs awarded against her in previous proceedings concerning the same parties and relating to the same subject matter, the applicant was disbarred from proceeding with her current application.

None of the parties tendered any substantive details concerning this previous matter. But both agreed that the court had a wide discretion to allow or stay a matter if indeed the costs of a previous matter between the same parties in respect of the same subject matter remained outstanding. The applicant tendered some evidence to show that she was paying those costs in instalments. She then argued that the respondent had other remedies and that therefore she could not be non-suited on that account.

I dismissed the respondent's first point in limine.

It is a very serious thing to withhold the court's jurisdiction from anyone. The speedy determination of civil rights and obligations by courts of law is one of the fundamental human rights and freedoms enshrined in the Constitution. Obviously, the right is not, and cannot be absolute. Very few things in life are absolutes. But there ought to be exceptional reasons why someone's right of access to the courts should be impeached. None existed in this case. No proper case was made out that the applicant had breached an obligation to reimburse the respondent of its costs in a previous case. On the contrary, there was evidence that she indeed was paying. 

Furthermore, even if the applicant was in breach of any order of costs against her, the respondent could have them taxed and then initiate recovery proceedings.

Pleadings re: Amendment to Pleadings, Summons, Declaration and Draft Orders iro Approach

In terms of Order 20 Rule 132 the court or a judge may, at any stage of the proceedings, allow a party to alter or amend its pleadings. The alteration should be on such terms as may be just and for the purpose of determining the real question in controversy between the parties. The Rule is worded as follows:

132. Court may allow amendment of pleading

Subject to Rules 134 and 151, failing consent by all parties, the court or a judge may, at any stage of the proceedings, allow either party to alter or amend his pleadings in such manner and on such terms as may be just, and all such amendments shall be made as may be necessary for the purpose of determining the real question in controversy between the parties.”

The general rule is that an amendment of a pleading will always be allowed unless the application is mala fide or the amendment will cause an injustice or prejudice to the other party which may not be compensated by an order of costs; Commercial Union Assurance Co Ltd v Waymark NO 1995 (2) SA 73 and UDC Ltd v Shamva Flora (Pvt) Ltd 2000 (2) ZLR 210 (H)....,.

In Stewart Scott Kennedy v Mazongororo Syringes (Pvt) Limited 1996 (2) ZLR 565, GOWORA J…, noted, inter alia, that a declaration, where it differs from the summons, automatically amends the summons to the extent of that difference....,. In passing, the learned judge..., noted as follows…,:

It is trite that an amendment, even where it is intended to substitute a party, will be granted unless the application to amend is mala fide or would cause prejudice to the other side which cannot be cured by costs.”

I agree with such an approach.

Citation and Joinder re: Legal Status of Litigants, Name Descriptions, Trade Names and the Principle of Legal Persona

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”...,.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these;

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially, the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during the applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time, the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer....,.

The respondent's second point in limine was that the applicant had sued a non-existent entity.

It said its correct name was “P.G. Industries (Zimbabwe) Limited” and not “P.G. Industries (Private) Limited” as on the applicant's citation.

The applicant reacted by applying to remove “(Private)” wherever it appeared on the respondent's name, and to substitute it with “(Zimbabwe)”.

The respondent raised the issue of the alleged non existent entity in the notice of opposition.

That prompted the applicant, in the answering affidavit, to give notice of intention to apply for an amendment. The respondent then went on to devote some ten or so paragraphs in its heads of argument, and further, some appreciable time during oral submissions, arguing that the applicant's claim should be dismissed on account of the alleged mis-spelling – but, on no occasion was it mentioned how such an amendment would prejudice the respondent.

In terms of Order 20 Rule 132 the court or a judge may, at any stage of the proceedings, allow a party to alter or amend its pleadings. The alteration should be on such terms as may be just and for the purpose of determining the real question in controversy between the parties. The Rule is worded as follows:

132. Court may allow amendment of pleading

Subject to Rules 134 and 151, failing consent by all parties, the court or a judge may, at any stage of the proceedings, allow either party to alter or amend his pleadings in such manner and on such terms as may be just, and all such amendments shall be made as may be necessary for the purpose of determining the real question in controversy between the parties.”

The general rule is that an amendment of a pleading will always be allowed unless the application is mala fide or the amendment will cause an injustice or prejudice to the other party which may not be compensated by an order of costs; Commercial Union Assurance Co Ltd v Waymark NO 1995 (2) SA 73 and UDC Ltd v Shamva Flora (Pvt) Ltd 2000 (2) ZLR 210 (H).

In Old Mutual Asset Management (Pvt) Limited v F & R Travel Tours and Car Sales HH53-07 the plaintiff was cited as “Old Mutual Asset Management (Pvt) Limited”. In the declaration it was described as “Old Mutual Properties (Pvt) Limited”. The plaintiff moved to amend its name as cited in the declaration, by the deletion of “Properties” and the substitution thereof with “Asset Management”.

Citing Stewart Scott Kennedy v Mazongororo Syringes (Pvt) Limited 1996 (2) ZLR 565, GOWORA J…, first noted, inter alia, that a declaration, where it differs from the summons, automatically amends the summons to the extent of that difference. She then dismissed the application on the basis that in that case it was not just a question of the mis-spelling of the plaintiff's name but that the pleading commencing action was null and void because the purported plaintiff was non-existent. However, in passing, the learned judge had noted as follows…,:

It is trite that an amendment, even where it is intended to substitute a party, will be granted unless the application to amend is mala fide or would cause prejudice to the other side which cannot be cured by costs.”

I agree with such an approach.

The situation in both Old Mutual Asset Management (Pvt) Limited v F & R Travel Tours and Car Sales HH53-07 and Stewart Scott Kennedy v Mazongororo Syringes (Pvt) Limited 1996 (2) ZLR 565 was materially different from that in the present case. In those cases there was, in law, no process before the court, a non-existent entity having purported to bring the proceedings. In casu, it was not the plaintiff who was said to be nonexistent. It was the respondent. There was proper process before me. But the respondent's name had been mis-spelt. The mis-spelling was, in my view, something rather innocuous.

In the founding affidavit, the applicant had described the respondent as “P. G. Industries '(Pvt)' Ltd, a company duly incorporated in terms of the laws of the Republic…, whose address of service for purposes of these legal proceedings is care of their legal practitioners of record Messrs Mawere & Sibanda…,.”

In the notice of opposition, the respondent, duly represented by its legal practitioners of record, Mawere and Sibanda, first claimed that there was no legal entity called P.G. Industries (Private) Limited, and then went on to name and describe itself as “P. G. Industries '(Zimbabwe)' Limited, a company duly registered in terms of the laws of Zimbabwe which (sic) capacity to sue and be (sic) sued in its own name.”…,.

The respondent was a juristic person. The two words “Private” and “Zimbabwe” are merely descriptive. A company with “Private” as part of its name denotes that it is a private company with certain restrictions on some of its rights. For example, in terms of section 33 of the Companies Act [Chapter 24:03] the right to transfer shares, the right to have members that are less than two or more than fifty, the right to invite members of the public to subscribe for shares or debentures, etc. are all restricted in respect of private companies. On the other hand, a company with “Zimbabwe” as part of its name, and without “Private”, may suggest that it is a public company listed on the local stock exchange.

In the case of the respondent, the words “Private” or “Zimbabwe” were not, in my view, an intrinsic part of the name. They were not the root. The root, in my view, was “P. G. Industries”. That is why the substitution of the one word with the other would not in the least cause any prejudice - and the respondent never said that its objection was based on any perceived prejudice.

I therefore dismissed that point in limine too.

Findings of Fact re: Assessment of Evidence and Inferences iro Approach, Facta Probantia and Facta Probanda

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”...,.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these;

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially, the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during the applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time, the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer....,.

The crux of the matter before me was which of the two documents touted by the parties as the motor vehicle policy governed the applicant's employment at the relevant time?

Two other issues raised, somewhat belatedly, were;

(1) Whether or not the respondent had agreed to sell the motor vehicle to the applicant; and

(2) If it had, at what price?

I had no hesitation in dismissing the respondent's document. In my view, it was a clumsy counterfeit.

Both documents were fairly extensive and comprehensive. One remarkable thing about them was that the print, the font, the graphics, the design, the layout and virtually everything else, was identical. Even the wording was identical, except only in the one clause germane to the dispute. That was clause 11.0. In my view, that was where the respondent got caught out.

I shall demonstrate this.

The heading on the applicant's document, in upper case, was “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The respondent argued that this document had been amended or replaced in May 2011. Incidentally, the applicant had resigned from employment in June 2011. If the applicant's document had been amended or replaced in May 2011, one would reasonably expect the amending or replacement document to reflect the date of its own inception or, at least, to say something different somewhere. But except for clause 11.0, it did not.

The respondent's document was also headed, in identical font and case, “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The second part of the heading of the applicant's document read “AMENDMENT NO.1 OF JANUARY 2011”. The respondent's document was also headed “AMENDMENT NO.1 OF JANUARY 2011”.

How could both documents purport to be the same amending document and purport to be amending the same old policy?

But, that was not all.

On the applicant's document, after the headings, there followed some twelve main clauses, some with sub-clauses. These were spread over some nine pages, starting with clause 1.0 up to clause 12.0. The contentious clause, 11.0, headed “DISPOSAL”, was towards the bottom of page nine on the applicant's document. It was exactly the same on the respondent's document; the only difference being that in the case of the respondent's document, clause 11.0 occupied a slightly larger space, and, consequently, left not enough room for the next clause, namely, cause 12.0. Both documents indicated that they went up to page ten. However, page ten of the applicant's document was not attached. But this was immaterial. It was not even an issue. The dispute centred on clause 11.0.

I shall come to it in a moment. For now, I continue with my analysis of the other areas so as to place clause 11.0 in context.

Clause 1.1 on the applicant's document said; “This amended policy shall be effective from 1st May of 2011 and its implementation will not be in retrospect.”

The corresponding clause on the respondent's document said exactly the same thing. On the foot of every page on the applicant's document were boxes with names and signatures of two of the respondent's officials who had prepared and approved the policy. In the boxes, apart from the names and the signatures, were three inscriptions stating that it was Motor Vehicle Policy No.1 of 2011, which was effective from 1 May 2011 and was replacing Policy No.1 of 2008. It was exactly the same thing on the respondent's document.

The respondent continued to argue that its document replaced the applicant's document in May 2011 but gave no exact date when this had been. I rejected that contention. It was manifestly untruthful. How could the respondent's document be effective from the same date as that of the applicant's?

The respondent accepted the applicant's document as genuine.

So, if the applicant's document had been first in time, as the respondent acknowledged, how then could its own document apply retrospectively given that clause 1.1 in both documents was against retrospective application?

The applicant maintained that the respondent's document was a fabrication. She said if at all it had been brought in at some stage, then it could only have been after her departure as nobody had brought it to her attention during her tenure.

That sounded plausible enough to me.

The next clause after clause 11.0 on the applicant's document was an incomplete clause 12.0 headed “EXISTING VEHICLES”. Its sub-clause [i.] was accommodated on the bottom of page nine. The whole of clause 12.0 on the respondent's document was on page ten. None of its sub-clauses could be accommodated on page nine. That was because on the respondent's document clause 11.0, the bone of contention, had some words altered, some added in, and a whole new sub-clause inserted. On the applicant's document clause 11.0 read as follows:

11.0 DISPOSAL

(i) On the attainment of 120,000km mileage, comprised of monthly allowable business and private mileage or upon attaining of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may be offered to the employee for purchase.

(ii) An employee whose vehicle is being replaced will have the right of first refusal offer to purchase the vehicle at 10% of open market value or at book value, whichever is the lesser.”

On the other hand, clause 11.0 on the respondent's document read like this:

11.0 DISPOSAL

(i) Upon the attainment of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may [author's emphasis] offered to the employee for purchase.

(ii.) The vehicle may be purchased at market value less 10% or depreciated net book value, whichever is the lesser.

(iii) The Group Chief Executive Office will approve the disposal of all company cars.”

It was not difficult to see that the new clause 11.0 in the respondent's document had far reaching changes which constituted a serious diminution of rights and benefits accorded to employees under the old policy. Demonstrably, those changes were meant to ward off the applicant's claim.

For example, and to begin with, the applicant's clause 11.0 only had two sub clauses. The respondent's had three. Next, the reference to a mileage of 120,000 kilometres in the applicant's document was completely scrapped off in the respondent's. It was common cause that the applicant's vehicle had clocked over 165,500 kilometres on the dash board. Furthermore, by highlighting, in the respondent's document, the word “may” in the obligation to offer the vehicle for sale, it was obviously meant to emphasize the discretion of the employer in that regard - that was the bulwark of the respondent's argument at the hearing.

However, and more importantly, the price at which the vehicle could be sold was increased phenomenally from 10% of the open market value to a market value less 10%. The whopping difference was dramatized by the figures that were disclosed in the papers. After some three valuations the vehicle's open market value had been agreed at $3,500. The applicant had tendered $315, being the 10% of the market value less another 10%. The respondent rejected that and demanded a purchase price of $3,150 which was the market value less the 10%. Finally, in the new document, the respondent's highest office would now have to be involved in the disposal of such vehicles, something that was not there in the applicant's document.

There was nothing to suggest that clause 11.0 in the respondent's document was a genuine amendment. Even if it was, there was nothing to show that it had been effected during the applicant's tenure of employment, or that it had been brought to her attention and that she had consented to it. What I found probable was that clause 11.0 in the respondent's document had been inserted after the fact. Therefore, that document was not the actual motor policy vehicle that was in place during the applicant's tenure of employment. 

It was partly for that reason that I found for the applicant.

Administrative Law re: Approach, Discretionary Powers, Judicial Interference and the Doctrine of Legitimate Expectation

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”...,.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these;

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially, the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during the applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time, the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer....,.

The crux of the matter before me was which of the two documents touted by the parties as the motor vehicle policy governed the applicant's employment at the relevant time?

Two other issues raised, somewhat belatedly, were;

(1) Whether or not the respondent had agreed to sell the motor vehicle to the applicant; and

(2) If it had, at what price?

I had no hesitation in dismissing the respondent's document. In my view, it was a clumsy counterfeit.

Both documents were fairly extensive and comprehensive. One remarkable thing about them was that the print, the font, the graphics, the design, the layout and virtually everything else, was identical. Even the wording was identical, except only in the one clause germane to the dispute. That was clause 11.0. In my view, that was where the respondent got caught out.

I shall demonstrate this.

The heading on the applicant's document, in upper case, was “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The respondent argued that this document had been amended or replaced in May 2011. Incidentally, the applicant had resigned from employment in June 2011. If the applicant's document had been amended or replaced in May 2011, one would reasonably expect the amending or replacement document to reflect the date of its own inception or, at least, to say something different somewhere. But except for clause 11.0, it did not.

The respondent's document was also headed, in identical font and case, “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The second part of the heading of the applicant's document read “AMENDMENT NO.1 OF JANUARY 2011”. The respondent's document was also headed “AMENDMENT NO.1 OF JANUARY 2011”.

How could both documents purport to be the same amending document and purport to be amending the same old policy?

But, that was not all.

On the applicant's document, after the headings, there followed some twelve main clauses, some with sub-clauses. These were spread over some nine pages, starting with clause 1.0 up to clause 12.0. The contentious clause, 11.0, headed “DISPOSAL”, was towards the bottom of page nine on the applicant's document. It was exactly the same on the respondent's document; the only difference being that in the case of the respondent's document, clause 11.0 occupied a slightly larger space, and, consequently, left not enough room for the next clause, namely, cause 12.0. Both documents indicated that they went up to page ten. However, page ten of the applicant's document was not attached. But this was immaterial. It was not even an issue. The dispute centred on clause 11.0.

I shall come to it in a moment. For now, I continue with my analysis of the other areas so as to place clause 11.0 in context.

Clause 1.1 on the applicant's document said; “This amended policy shall be effective from 1st May of 2011 and its implementation will not be in retrospect.”

The corresponding clause on the respondent's document said exactly the same thing. On the foot of every page on the applicant's document were boxes with names and signatures of two of the respondent's officials who had prepared and approved the policy. In the boxes, apart from the names and the signatures, were three inscriptions stating that it was Motor Vehicle Policy No.1 of 2011, which was effective from 1 May 2011 and was replacing Policy No.1 of 2008. It was exactly the same thing on the respondent's document.

The respondent continued to argue that its document replaced the applicant's document in May 2011 but gave no exact date when this had been. I rejected that contention. It was manifestly untruthful. How could the respondent's document be effective from the same date as that of the applicant's?

The respondent accepted the applicant's document as genuine.

So, if the applicant's document had been first in time, as the respondent acknowledged, how then could its own document apply retrospectively given that clause 1.1 in both documents was against retrospective application?

The applicant maintained that the respondent's document was a fabrication. She said if at all it had been brought in at some stage, then it could only have been after her departure as nobody had brought it to her attention during her tenure.

That sounded plausible enough to me.

The next clause after clause 11.0 on the applicant's document was an incomplete clause 12.0 headed “EXISTING VEHICLES”. Its sub-clause [i.] was accommodated on the bottom of page nine. The whole of clause 12.0 on the respondent's document was on page ten. None of its sub-clauses could be accommodated on page nine. That was because on the respondent's document clause 11.0, the bone of contention, had some words altered, some added in, and a whole new sub-clause inserted. On the applicant's document clause 11.0 read as follows:

11.0 DISPOSAL

(i) On the attainment of 120,000km mileage, comprised of monthly allowable business and private mileage or upon attaining of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may be offered to the employee for purchase.

(ii) An employee whose vehicle is being replaced will have the right of first refusal offer to purchase the vehicle at 10% of open market value or at book value, whichever is the lesser.”

On the other hand, clause 11.0 on the respondent's document read like this:

11.0 DISPOSAL

(i) Upon the attainment of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may [author's emphasis] offered to the employee for purchase.

(ii.) The vehicle may be purchased at market value less 10% or depreciated net book value, whichever is the lesser.

(iii) The Group Chief Executive Office will approve the disposal of all company cars.”

It was not difficult to see that the new clause 11.0 in the respondent's document had far reaching changes which constituted a serious diminution of rights and benefits accorded to employees under the old policy. Demonstrably, those changes were meant to ward off the applicant's claim.

For example, and to begin with, the applicant's clause 11.0 only had two sub clauses. The respondent's had three. Next, the reference to a mileage of 120,000 kilometres in the applicant's document was completely scrapped off in the respondent's. It was common cause that the applicant's vehicle had clocked over 165,500 kilometres on the dash board. Furthermore, by highlighting, in the respondent's document, the word “may” in the obligation to offer the vehicle for sale, it was obviously meant to emphasize the discretion of the employer in that regard - that was the bulwark of the respondent's argument at the hearing.

However, and more importantly, the price at which the vehicle could be sold was increased phenomenally from 10% of the open market value to a market value less 10%. The whopping difference was dramatized by the figures that were disclosed in the papers. After some three valuations the vehicle's open market value had been agreed at $3,500. The applicant had tendered $315, being the 10% of the market value less another 10%. The respondent rejected that and demanded a purchase price of $3,150 which was the market value less the 10%. Finally, in the new document, the respondent's highest office would now have to be involved in the disposal of such vehicles, something that was not there in the applicant's document.

There was nothing to suggest that clause 11.0 in the respondent's document was a genuine amendment. Even if it was, there was nothing to show that it had been effected during the applicant's tenure of employment, or that it had been brought to her attention and that she had consented to it. What I found probable was that clause 11.0 in the respondent's document had been inserted after the fact. Therefore, that document was not the actual motor policy vehicle that was in place during the applicant's tenure of employment. It was partly for that reason that I found for the applicant.

But, there were other reasons.

As pointed out before, the respondent's argument was further developed to say that it had the sole discretion to sell or not to sell company vehicles to incumbent users and that it was not obliged, in terms of the motor policy, to sell to the applicant.

Predictably, the spotlight was on the word “may” to stress the discretion reposed in the respondent in that regard.

The respondent's argument was also developed to say that even if I found that it had agreed to sell to the applicant, the sale was not perfecta, allegedly because what the respondent had offered is not what the applicant had accepted. It was put this way in the respondent's heads of argument:

6.2 Further, for a contract to be formed it is necessary that the offeree must, in agreeing, accept the exact terms offered by the offeror. Where the offeree makes a counter-offer or signifies a qualified acceptance of the offer, the offer is taken to have been refused and no contract is formed – see Orion Investments (Private) Limited v Ujaama (sic) Investments (Private) Limited 1987 (1) ZLR (sic).

6.3 The Applicant was made an offer to purchase the vehicle, the Applicant accepted an offer that was not made to her, and, as such, no contract came into existence.”

The fallacy in the respondents' two arguments above is exposed by the detail. It was abundantly clear from the motor vehicle policy that, among other things, the possession of a company vehicle for both business and private use for certain grades was an integral employment benefit. It was said company vehicles were provided for those grades as part of a competitive, market-related package to cater for the employees' specific operational needs so as to capture best and modern reward practices. Clause 3.1 was more succinct:

3.1 There are two reasons why the Company issues motor vehicles to employees. The first is due to seniority of the employee, such as a manager, in order that he or she can undertake the work necessary at the level at which that person is employed and also as part of the remuneration package of that individual. These will be issued with Company cars.”

I am not suggesting for a moment that the right of an employee to a company vehicle entails the right to buy it. But, in this case, it was against the philosophy of the respondent on company vehicles, as set out above, that I had to consider clause 11.0. It was the clause that provided for the sale of company vehicles to incumbent holders. That philosophy was further elucidated in clause 4.3 as follows:

4.3 A 'company car' is one allocated to an individual in recognition of one's managerial status. It is a benefit accruing to an individual as part of his or her conditions of service. The employee is entitled to use it for both company and personal business, subject to the provisions of this policy.”…,.

Thus, in a nutshell, and in my own words, at the respondent's company, company vehicles were a reward or benefit for certain senior grades. They were an integral part of the conditions of service.

The applicant had been employed by the respondent as Group Audit Manager. It was common cause that her grade entitled her to a company car. It was also common cause that for her grade, and, in particular, in terms of clause 11.0, she was entitled to expect the respondent to sell her the vehicle after it had clocked a mileage of 120,000 kilometres, or had reached the age of five years if it had been in use for not less than three years. The applicant was also entitled to expect that when the respondent offered her to purchase the vehicle the purchase price would be 10% of the market value.

In my view, such expectation could not be taken away unilaterally by the respondent. To take it away, as the respondent had purported to do with its document, would amount to an unlawful diminution of the applicant's conditions of service: see Administrator, Transvaal and Ors v Traub and Ors 1989 (4) SA 731; Dube v Chairman, Public Service Commission & Anor 1990 (2) ZLR 181 (H); Health Professions Council v McGowan 1994 (2) ZLR 392 (S); Affretair (Pvt) Ltd & Anor v MK Airlines (Pvt) Ltd 1996 (2) ZLR 15 (S); Taylor v Minister of Education & Anor 1996 (2) ZLR 772 (S); Kanonhuwa v Cotton Co. of Zimbabwe 1998 (1) ZLR 68 (H); and Air Zimbabwe (Pvt) Ltd v Zendera & Ors 2002 (1) ZLR 132 (S).

Employment Contract re: Transfer or Secondment of Employees, Variation of Conditions of Service & Disguised Retrenchments

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”...,.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these;

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially, the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during the applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time, the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer....,.

The crux of the matter before me was which of the two documents touted by the parties as the motor vehicle policy governed the applicant's employment at the relevant time?

Two other issues raised, somewhat belatedly, were;

(1) Whether or not the respondent had agreed to sell the motor vehicle to the applicant; and

(2) If it had, at what price?

I had no hesitation in dismissing the respondent's document. In my view, it was a clumsy counterfeit.

Both documents were fairly extensive and comprehensive. One remarkable thing about them was that the print, the font, the graphics, the design, the layout and virtually everything else, was identical. Even the wording was identical, except only in the one clause germane to the dispute. That was clause 11.0. In my view, that was where the respondent got caught out.

I shall demonstrate this.

The heading on the applicant's document, in upper case, was “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The respondent argued that this document had been amended or replaced in May 2011. Incidentally, the applicant had resigned from employment in June 2011. If the applicant's document had been amended or replaced in May 2011, one would reasonably expect the amending or replacement document to reflect the date of its own inception or, at least, to say something different somewhere. But except for clause 11.0, it did not.

The respondent's document was also headed, in identical font and case, “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The second part of the heading of the applicant's document read “AMENDMENT NO.1 OF JANUARY 2011”. The respondent's document was also headed “AMENDMENT NO.1 OF JANUARY 2011”.

How could both documents purport to be the same amending document and purport to be amending the same old policy?

But, that was not all.

On the applicant's document, after the headings, there followed some twelve main clauses, some with sub-clauses. These were spread over some nine pages, starting with clause 1.0 up to clause 12.0. The contentious clause, 11.0, headed “DISPOSAL”, was towards the bottom of page nine on the applicant's document. It was exactly the same on the respondent's document; the only difference being that in the case of the respondent's document, clause 11.0 occupied a slightly larger space, and, consequently, left not enough room for the next clause, namely, cause 12.0. Both documents indicated that they went up to page ten. However, page ten of the applicant's document was not attached. But this was immaterial. It was not even an issue. The dispute centred on clause 11.0.

I shall come to it in a moment. For now, I continue with my analysis of the other areas so as to place clause 11.0 in context.

Clause 1.1 on the applicant's document said; “This amended policy shall be effective from 1st May of 2011 and its implementation will not be in retrospect.”

The corresponding clause on the respondent's document said exactly the same thing. On the foot of every page on the applicant's document were boxes with names and signatures of two of the respondent's officials who had prepared and approved the policy. In the boxes, apart from the names and the signatures, were three inscriptions stating that it was Motor Vehicle Policy No.1 of 2011, which was effective from 1 May 2011 and was replacing Policy No.1 of 2008. It was exactly the same thing on the respondent's document.

The respondent continued to argue that its document replaced the applicant's document in May 2011 but gave no exact date when this had been. I rejected that contention. It was manifestly untruthful. How could the respondent's document be effective from the same date as that of the applicant's?

The respondent accepted the applicant's document as genuine.

So, if the applicant's document had been first in time, as the respondent acknowledged, how then could its own document apply retrospectively given that clause 1.1 in both documents was against retrospective application?

The applicant maintained that the respondent's document was a fabrication. She said if at all it had been brought in at some stage, then it could only have been after her departure as nobody had brought it to her attention during her tenure.

That sounded plausible enough to me.

The next clause after clause 11.0 on the applicant's document was an incomplete clause 12.0 headed “EXISTING VEHICLES”. Its sub-clause [i.] was accommodated on the bottom of page nine. The whole of clause 12.0 on the respondent's document was on page ten. None of its sub-clauses could be accommodated on page nine. That was because on the respondent's document clause 11.0, the bone of contention, had some words altered, some added in, and a whole new sub-clause inserted. On the applicant's document clause 11.0 read as follows:

11.0 DISPOSAL

(i) On the attainment of 120,000km mileage, comprised of monthly allowable business and private mileage or upon attaining of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may be offered to the employee for purchase.

(ii) An employee whose vehicle is being replaced will have the right of first refusal offer to purchase the vehicle at 10% of open market value or at book value, whichever is the lesser.”

On the other hand, clause 11.0 on the respondent's document read like this:

11.0 DISPOSAL

(i) Upon the attainment of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may [author's emphasis] offered to the employee for purchase.

(ii.) The vehicle may be purchased at market value less 10% or depreciated net book value, whichever is the lesser.

(iii) The Group Chief Executive Office will approve the disposal of all company cars.”

It was not difficult to see that the new clause 11.0 in the respondent's document had far reaching changes which constituted a serious diminution of rights and benefits accorded to employees under the old policy. Demonstrably, those changes were meant to ward off the applicant's claim.

For example, and to begin with, the applicant's clause 11.0 only had two sub clauses. The respondent's had three. Next, the reference to a mileage of 120,000 kilometres in the applicant's document was completely scrapped off in the respondent's. It was common cause that the applicant's vehicle had clocked over 165,500 kilometres on the dash board. Furthermore, by highlighting, in the respondent's document, the word “may” in the obligation to offer the vehicle for sale, it was obviously meant to emphasize the discretion of the employer in that regard - that was the bulwark of the respondent's argument at the hearing.

However, and more importantly, the price at which the vehicle could be sold was increased phenomenally from 10% of the open market value to a market value less 10%. The whopping difference was dramatized by the figures that were disclosed in the papers. After some three valuations the vehicle's open market value had been agreed at $3,500. The applicant had tendered $315, being the 10% of the market value less another 10%. The respondent rejected that and demanded a purchase price of $3,150 which was the market value less the 10%. Finally, in the new document, the respondent's highest office would now have to be involved in the disposal of such vehicles, something that was not there in the applicant's document.

There was nothing to suggest that clause 11.0 in the respondent's document was a genuine amendment. Even if it was, there was nothing to show that it had been effected during the applicant's tenure of employment, or that it had been brought to her attention and that she had consented to it. What I found probable was that clause 11.0 in the respondent's document had been inserted after the fact. Therefore, that document was not the actual motor policy vehicle that was in place during the applicant's tenure of employment. It was partly for that reason that I found for the applicant.

But, there were other reasons.

As pointed out before, the respondent's argument was further developed to say that it had the sole discretion to sell or not to sell company vehicles to incumbent users and that it was not obliged, in terms of the motor policy, to sell to the applicant.

Predictably, the spotlight was on the word “may” to stress the discretion reposed in the respondent in that regard.

The respondent's argument was also developed to say that even if I found that it had agreed to sell to the applicant, the sale was not perfecta, allegedly because what the respondent had offered is not what the applicant had accepted. It was put this way in the respondent's heads of argument:

6.2 Further, for a contract to be formed it is necessary that the offeree must, in agreeing, accept the exact terms offered by the offeror. Where the offeree makes a counter-offer or signifies a qualified acceptance of the offer, the offer is taken to have been refused and no contract is formed – see Orion Investments (Private) Limited v Ujaama (sic) Investments (Private) Limited 1987 (1) ZLR (sic).

6.3 The Applicant was made an offer to purchase the vehicle, the Applicant accepted an offer that was not made to her, and, as such, no contract came into existence.”

The fallacy in the respondents' two arguments above is exposed by the detail. It was abundantly clear from the motor vehicle policy that, among other things, the possession of a company vehicle for both business and private use for certain grades was an integral employment benefit. It was said company vehicles were provided for those grades as part of a competitive, market-related package to cater for the employees' specific operational needs so as to capture best and modern reward practices. Clause 3.1 was more succinct:

3.1 There are two reasons why the Company issues motor vehicles to employees. The first is due to seniority of the employee, such as a manager, in order that he or she can undertake the work necessary at the level at which that person is employed and also as part of the remuneration package of that individual. These will be issued with Company cars.”

I am not suggesting for a moment that the right of an employee to a company vehicle entails the right to buy it. But, in this case, it was against the philosophy of the respondent on company vehicles, as set out above, that I had to consider clause 11.0. It was the clause that provided for the sale of company vehicles to incumbent holders. That philosophy was further elucidated in clause 4.3 as follows:

4.3 A 'company car' is one allocated to an individual in recognition of one's managerial status. It is a benefit accruing to an individual as part of his or her conditions of service. The employee is entitled to use it for both company and personal business, subject to the provisions of this policy.”…,.

Thus, in a nutshell, and in my own words, at the respondent's company, company vehicles were a reward or benefit for certain senior grades. They were an integral part of the conditions of service.

The applicant had been employed by the respondent as Group Audit Manager. It was common cause that her grade entitled her to a company car. It was also common cause that for her grade, and, in particular, in terms of clause 11.0, she was entitled to expect the respondent to sell her the vehicle after it had clocked a mileage of 120,000 kilometres, or had reached the age of five years if it had been in use for not less than three years. The applicant was also entitled to expect that when the respondent offered her to purchase the vehicle the purchase price would be 10% of the market value.

In my view, such expectation could not be taken away unilaterally by the respondent. To take it away, as the respondent had purported to do with its document, would amount to an unlawful diminution of the applicant's conditions of service: see Administrator, Transvaal and Ors v Traub and Ors 1989 (4) SA 731; Dube v Chairman, Public Service Commission & Anor 1990 (2) ZLR 181 (H); Health Professions Council v McGowan 1994 (2) ZLR 392 (S); Affretair (Pvt) Ltd & Anor v MK Airlines (Pvt) Ltd 1996 (2) ZLR 15 (S); Taylor v Minister of Education & Anor 1996 (2) ZLR 772 (S); Kanonhuwa v Cotton Co. of Zimbabwe 1998 (1) ZLR 68 (H); and Air Zimbabwe (Pvt) Ltd v Zendera & Ors 2002 (1) ZLR 132 (S).

Consensus Ad Idem re: Offer and Acceptance, Counter-Offer and the Concept of Vinculum Juris

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”...,.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these;

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially, the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during the applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time, the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer....,.

The crux of the matter before me was which of the two documents touted by the parties as the motor vehicle policy governed the applicant's employment at the relevant time?

Two other issues raised, somewhat belatedly, were;

(1) Whether or not the respondent had agreed to sell the motor vehicle to the applicant; and

(2) If it had, at what price?...,.

The respondent's argument was also developed to say that even if I found that it had agreed to sell to the applicant, the sale was not perfecta, allegedly because what the respondent had offered is not what the applicant had accepted. It was put this way in the respondent's heads of argument:

6.2 Further, for a contract to be formed it is necessary that the offeree must, in agreeing, accept the exact terms offered by the offeror. Where the offeree makes a counter-offer or signifies a qualified acceptance of the offer, the offer is taken to have been refused and no contract is formed – see Orion Investments (Private) Limited v Ujaama (sic) Investments (Private) Limited 1987 (1) ZLR (sic).

6.3 The Applicant was made an offer to purchase the vehicle, the Applicant accepted an offer that was not made to her, and, as such, no contract came into existence.”...,.

In the present case, my decision to grant the applicant the relief that she sought was predicated on a finding that not only had it been the position that the conditions precedent to the right or obligation to sell the vehicle had come to pass, which was common cause, but also that the respondent, as a matter of fact, had sold the vehicle to the applicant. 

In other words, contrary to the argument that the offer that the respondent had made was not the one the applicant had accepted, I found that there had been an acceptance of the terms offered and in the mode prescribed. 

The formula for arriving at the purchase price, namely, 10% of the market price, was known. It was common cause. That the respondent sought to clutter that position with irrelevancy, or that its own calculation of the actual amount payable in dollars and cents, was skewed, could not deprive the applicant of her right to buy the vehicle at 10% of the market price. This appears crisply from the relevant correspondence between the parties. On 30 June 2011 the applicant wrote to the respondent's Group Chief Executive Officer tendering her resignation from employment. She also applied, or offered to buy, the vehicle. The relevant portion of her letter was as follows:

I am also in possession of two company assets, my company car which I have offered to buy as guided by the motor vehicle policy and your good office, and my laptop which I'd also be prepared to buy if the company allows.”

On 10 August 2011 the respondent's Group Chief Executive Officer responded as follows:

Dear Gladys,

RE: PURCHASE OF COMPANY VEHICLE

Reference is made to our conversation regarding the above matter. We have taken due consideration to your request to purchase certain company assets allocated to you during your employment with us. We are pleased to inform you that, in terms of the PGIZ Motor Vehicle Policy, you may purchase the motor vehicle that is currently in your possession for 10% of market value less 10% or at Net Book Value, whichever is he (sic) lesser. In your case, the average market value for the vehicle, Mazda Familiar (sic) Registration Number AAM 7769, is $3,500 while the depreciated net book value is $3,990. Therefore, in line with the new vehicle policy above, you may purchase the vehicle for $3,150. Please note that you are required to pay this purchase price in full at the time of your departure. However, your offer to purchase the laptop computer allocated to you for work purposes has not been accepted. It will be re-allocated to another member of staff in the Department.”…,.

There can be no question that the respondent, through its Group Chief Executive Officer, had offered to sell the vehicle to the applicant.

The method of fixing the purchase price had all been set out in the policy in advance. Therefore, once the market price had been established it was all rather superfluous for the respondent's Group Chief Executive Officer to have gone to mention the actual figure. Unfortunately, he got entangled in the process. But he had correctly recited the formula, namely, 10% of the market price. But his mind had undoubtedly been clouded by the illegitimate new clause 11.0. He had also purported to recite the new illegitimate formula, namely, the market price less 10%, and to fix an amount on that basis.

That was wrong. The applicant was not bound by that.

There was no question of the applicant having accepted terms that were different from those of the offer, or of her having made a counter offer, as argued by the respondent. The material portion of her letter of response, on 16 August 2011, was as follows:

Dear Mr. H. M. Munyati

RE: Purchase of Mazda 323 Familia Registration Number AAM 7769

Reference is made to your letter dated 10 August 2011, reference number HM/CM10082011 regarding the above matter. With reference to paragraph 2, lines 2 to line 4 where you state; 'We are pleased to inform you that in terms of the PGIZ Motor Vehicle Policy, you may purchase the motor vehicle that is currently in your possession for 10% of market value less 10%…,' I have accepted this offer and have paid the sum in full into the PG Stanbic account number 0222020998050 as per your instructions in paragraph 3 where you say the purchase price is to be paid in full at the time of my departure. Copies of deposit slip number 522141 and cash deposit advice number 1879264 are attached…,.”

The applicant then went on to tabulate and show that 10% of US$3,500 would be US$350 and that 10% less of that amount would be US$35. She had then gone on to deduct the US$35 from the US$350 to remain with a net figure of US$315. That is what she said she had deposited into the respondent's Bank account. The applicant concluded her letter by requesting the respondent to facilitate the change of ownership of the vehicle into her name.

The respondent stated that where a mode of communication of the acceptance of an offer is prescribed, the offeree is bound to accept in the mode so prescribed.

To me, that is what the applicant did.

The respondent had directed her to pay the purchase price in full at the time of her departure. Of course, to the respondent that amount was US$3,150 not US$315. But, I have already shown that the Chief Executive Officer had been mistaken or wrong on that score. However, the applicant having correctly adverted to the correct formula for arriving at the purchase price, as set out in the genuine motor vehicle policy, was, in my view, and with all due respect to her, mischievous in going further to deduct US$35 from the US$350. It was plainly a typing error by the respondent's Chief Executive Officer to have said, in his letter of 10 August 2011 “…, for 10% of market value less 10% or…,.” The applicant could not reasonably have understood that as anything else other than a patent mistake. Such a formula was not provided for anywhere else. The applicant could not seek to bind the respondent to such a mistake, which was, in the scheme of things, manifestly harmless.

It was on the basis of the foregoing reasons that I granted the relief sought.

Employment Contract re: Contractual and Terminal Benefits, Vested Rights of Ex-Employees & Retention of Company Property

This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely, a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”...,.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these;

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially, the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during the applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time, the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer. The fallacy in these latter arguments will become apparent shortly....,.

The crux of the matter before me was which of the two documents touted by the parties as the motor vehicle policy governed the applicant's employment at the relevant time?

Two other issues raised, somewhat belatedly, were;

(1) Whether or not the respondent had agreed to sell the motor vehicle to the applicant; and

(2) If it had, at what price?

I had no hesitation in dismissing the respondent's document. In my view, it was a clumsy counterfeit.

Both documents were fairly extensive and comprehensive. One remarkable thing about them was that the print, the font, the graphics, the design, the layout and virtually everything else, was identical. Even the wording was identical, except only in the one clause germane to the dispute. That was clause 11.0. In my view, that was where the respondent got caught out.

I shall demonstrate this.

The heading on the applicant's document, in upper case, was “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The respondent argued that this document had been amended or replaced in May 2011. Incidentally, the applicant had resigned from employment in June 2011. If the applicant's document had been amended or replaced in May 2011, one would reasonably expect the amending or replacement document to reflect the date of its own inception or, at least, to say something different somewhere. But except for clause 11.0, it did not.

The respondent's document was also headed, in identical font and case, “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The second part of the heading of the applicant's document read “AMENDMENT NO.1 OF JANUARY 2011”. The respondent's document was also headed “AMENDMENT NO.1 OF JANUARY 2011”.

How could both documents purport to be the same amending document and purport to be amending the same old policy?

But, that was not all.

On the applicant's document, after the headings, there followed some twelve main clauses, some with sub-clauses. These were spread over some nine pages, starting with clause 1.0 up to clause 12.0. The contentious clause, 11.0, headed “DISPOSAL”, was towards the bottom of page nine on the applicant's document. It was exactly the same on the respondent's document; the only difference being that in the case of the respondent's document, clause 11.0 occupied a slightly larger space, and, consequently, left not enough room for the next clause, namely, cause 12.0. Both documents indicated that they went up to page ten. However, page ten of the applicant's document was not attached. But this was immaterial. It was not even an issue. The dispute centred on clause 11.0.

I shall come to it in a moment. For now, I continue with my analysis of the other areas so as to place clause 11.0 in context.

Clause 1.1 on the applicant's document said; “This amended policy shall be effective from 1st May of 2011 and its implementation will not be in retrospect.”

The corresponding clause on the respondent's document said exactly the same thing. On the foot of every page on the applicant's document were boxes with names and signatures of two of the respondent's officials who had prepared and approved the policy. In the boxes, apart from the names and the signatures, were three inscriptions stating that it was Motor Vehicle Policy No.1 of 2011, which was effective from 1 May 2011 and was replacing Policy No.1 of 2008. It was exactly the same thing on the respondent's document.

The respondent continued to argue that its document replaced the applicant's document in May 2011 but gave no exact date when this had been. I rejected that contention. It was manifestly untruthful. How could the respondent's document be effective from the same date as that of the applicant's?

The respondent accepted the applicant's document as genuine.

So, if the applicant's document had been first in time, as the respondent acknowledged, how then could its own document apply retrospectively given that clause 1.1 in both documents was against retrospective application?

The applicant maintained that the respondent's document was a fabrication. She said if at all it had been brought in at some stage, then it could only have been after her departure as nobody had brought it to her attention during her tenure.

That sounded plausible enough to me.

The next clause after clause 11.0 on the applicant's document was an incomplete clause 12.0 headed “EXISTING VEHICLES”. Its sub-clause [i.] was accommodated on the bottom of page nine. The whole of clause 12.0 on the respondent's document was on page ten. None of its sub-clauses could be accommodated on page nine. That was because on the respondent's document clause 11.0, the bone of contention, had some words altered, some added in, and a whole new sub-clause inserted. On the applicant's document clause 11.0 read as follows:

11.0 DISPOSAL

(i) On the attainment of 120,000km mileage, comprised of monthly allowable business and private mileage or upon attaining of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may be offered to the employee for purchase.

(ii) An employee whose vehicle is being replaced will have the right of first refusal offer to purchase the vehicle at 10% of open market value or at book value, whichever is the lesser.”

On the other hand, clause 11.0 on the respondent's document read like this:

11.0 DISPOSAL

(i) Upon the attainment of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may [author's emphasis] offered to the employee for purchase.

(ii.) The vehicle may be purchased at market value less 10% or depreciated net book value, whichever is the lesser.

(iii) The Group Chief Executive Office will approve the disposal of all company cars.”

It was not difficult to see that the new clause 11.0 in the respondent's document had far reaching changes which constituted a serious diminution of rights and benefits accorded to employees under the old policy. Demonstrably, those changes were meant to ward off the applicant's claim.

For example, and to begin with, the applicant's clause 11.0 only had two sub clauses. The respondent's had three. Next, the reference to a mileage of 120,000 kilometres in the applicant's document was completely scrapped off in the respondent's. It was common cause that the applicant's vehicle had clocked over 165,500 kilometres on the dash board. Furthermore, by highlighting, in the respondent's document, the word “may” in the obligation to offer the vehicle for sale, it was obviously meant to emphasize the discretion of the employer in that regard - that was the bulwark of the respondent's argument at the hearing.

However, and more importantly, the price at which the vehicle could be sold was increased phenomenally from 10% of the open market value to a market value less 10%. The whopping difference was dramatized by the figures that were disclosed in the papers. After some three valuations the vehicle's open market value had been agreed at $3,500. The applicant had tendered $315, being the 10% of the market value less another 10%. The respondent rejected that and demanded a purchase price of $3,150 which was the market value less the 10%. Finally, in the new document, the respondent's highest office would now have to be involved in the disposal of such vehicles, something that was not there in the applicant's document.

There was nothing to suggest that clause 11.0 in the respondent's document was a genuine amendment. Even if it was, there was nothing to show that it had been effected during the applicant's tenure of employment, or that it had been brought to her attention and that she had consented to it. What I found probable was that clause 11.0 in the respondent's document had been inserted after the fact. Therefore, that document was not the actual motor policy vehicle that was in place during the applicant's tenure of employment. It was partly for that reason that I found for the applicant.

But, there were other reasons.

As pointed out before, the respondent's argument was further developed to say that it had the sole discretion to sell or not to sell company vehicles to incumbent users and that it was not obliged, in terms of the motor policy, to sell to the applicant.

Predictably, the spotlight was on the word “may” to stress the discretion reposed in the respondent in that regard.

The respondent's argument was also developed to say that even if I found that it had agreed to sell to the applicant, the sale was not perfecta, allegedly because what the respondent had offered is not what the applicant had accepted. It was put this way in the respondent's heads of argument:

6.2 Further, for a contract to be formed it is necessary that the offeree must, in agreeing, accept the exact terms offered by the offeror. Where the offeree makes a counter-offer or signifies a qualified acceptance of the offer, the offer is taken to have been refused and no contract is formed – see Orion Investments (Private) Limited v Ujaama (sic) Investments (Private) Limited 1987 (1) ZLR (sic).

6.3 The Applicant was made an offer to purchase the vehicle, the Applicant accepted an offer that was not made to her, and, as such, no contract came into existence.”

The fallacy in the respondents' two arguments above is exposed by the detail. It was abundantly clear from the motor vehicle policy that, among other things, the possession of a company vehicle for both business and private use for certain grades was an integral employment benefit. It was said company vehicles were provided for those grades as part of a competitive, market-related package to cater for the employees' specific operational needs so as to capture best and modern reward practices. Clause 3.1 was more succinct:

3.1 There are two reasons why the Company issues motor vehicles to employees. The first is due to seniority of the employee, such as a manager, in order that he or she can undertake the work necessary at the level at which that person is employed and also as part of the remuneration package of that individual. These will be issued with Company cars.”

I am not suggesting for a moment that the right of an employee to a company vehicle entails the right to buy it. But, in this case, it was against the philosophy of the respondent on company vehicles, as set out above, that I had to consider clause 11.0. It was the clause that provided for the sale of company vehicles to incumbent holders. That philosophy was further elucidated in clause 4.3 as follows:

4.3 A 'company car' is one allocated to an individual in recognition of one's managerial status. It is a benefit accruing to an individual as part of his or her conditions of service. The employee is entitled to use it for both company and personal business, subject to the provisions of this policy.”…,.

Thus, in a nutshell, and in my own words, at the respondent's company, company vehicles were a reward or benefit for certain senior grades. They were an integral part of the conditions of service.

The applicant had been employed by the respondent as Group Audit Manager. It was common cause that her grade entitled her to a company car. It was also common cause that for her grade, and, in particular, in terms of clause 11.0, she was entitled to expect the respondent to sell her the vehicle after it had clocked a mileage of 120,000 kilometres, or had reached the age of five years if it had been in use for not less than three years. The applicant was also entitled to expect that when the respondent offered her to purchase the vehicle the purchase price would be 10% of the market value.

In my view, such expectation could not be taken away unilaterally by the respondent. To take it away, as the respondent had purported to do with its document, would amount to an unlawful diminution of the applicant's conditions of service: see Administrator, Transvaal and Ors v Traub and Ors 1989 (4) SA 731; Dube v Chairman, Public Service Commission & Anor 1990 (2) ZLR 181 (H); Health Professions Council v McGowan 1994 (2) ZLR 392 (S); Affretair (Pvt) Ltd & Anor v MK Airlines (Pvt) Ltd 1996 (2) ZLR 15 (S); Taylor v Minister of Education & Anor 1996 (2) ZLR 772 (S); Kanonhuwa v Cotton Co. of Zimbabwe 1998 (1) ZLR 68 (H); and Air Zimbabwe (Pvt) Ltd v Zendera & Ors 2002 (1) ZLR 132 (S).

However, in the present case, my decision to grant the applicant the relief that she sought was predicated on a finding that not only had it been the position that the conditions precedent to the right or obligation to sell the vehicle had come to pass, which was common cause, but also that the respondent, as a matter of fact, had sold the vehicle to the applicant. In other words, contrary to the argument that the offer that the respondent had made was not the one the applicant had accepted, I found that there had been an acceptance of the terms offered and in the mode prescribed. The formula for arriving at the purchase price, namely, 10% of the market price, was known. It was common cause. That the respondent sought to clutter that position with irrelevancy, or that its own calculation of the actual amount payable in dollars and cents, was skewed, could not deprive the applicant of her right to buy the vehicle at 10% of the market price. This appears crisply from the relevant correspondence between the parties. On 30 June 2011 the applicant wrote to the respondent's Group Chief Executive Officer tendering her resignation from employment. She also applied, or offered to buy, the vehicle. The relevant portion of her letter was as follows:

I am also in possession of two company assets, my company car which I have offered to buy as guided by the motor vehicle policy and your good office, and my laptop which I'd also be prepared to buy if the company allows.”

On 10 August 2011 the respondent's Group Chief Executive Officer responded as follows:

Dear Gladys,

RE: PURCHASE OF COMPANY VEHICLE

Reference is made to our conversation regarding the above matter. We have taken due consideration to your request to purchase certain company assets allocated to you during your employment with us. We are pleased to inform you that, in terms of the PGIZ Motor Vehicle Policy, you may purchase the motor vehicle that is currently in your possession for 10% of market value less 10% or at Net Book Value, whichever is he (sic) lesser. In your case, the average market value for the vehicle, Mazda Familiar (sic) Registration Number AAM 7769, is $3,500 while the depreciated net book value is $3,990. Therefore, in line with the new vehicle policy above, you may purchase the vehicle for $3,150. Please note that you are required to pay this purchase price in full at the time of your departure. However, your offer to purchase the laptop computer allocated to you for work purposes has not been accepted. It will be re-allocated to another member of staff in the Department.”…,.

There can be no question that the respondent, through its Group Chief Executive Officer, had offered to sell the vehicle to the applicant.

The method of fixing the purchase price had all been set out in the policy in advance. Therefore, once the market price had been established it was all rather superfluous for the respondent's Group Chief Executive Officer to have gone to mention the actual figure. Unfortunately, he got entangled in the process. But he had correctly recited the formula, namely, 10% of the market price. But his mind had undoubtedly been clouded by the illegitimate new clause 11.0. He had also purported to recite the new illegitimate formula, namely, the market price less 10%, and to fix an amount on that basis.

That was wrong. The applicant was not bound by that.

There was no question of the applicant having accepted terms that were different from those of the offer, or of her having made a counter offer, as argued by the respondent. The material portion of her letter of response, on 16 August 2011, was as follows:

Dear Mr. H. M. Munyati

RE: Purchase of Mazda 323 Familia Registration Number AAM 7769

Reference is made to your letter dated 10 August 2011, reference number HM/CM10082011 regarding the above matter. With reference to paragraph 2, lines 2 to line 4 where you state; 'We are pleased to inform you that in terms of the PGIZ Motor Vehicle Policy, you may purchase the motor vehicle that is currently in your possession for 10% of market value less 10%…,' I have accepted this offer and have paid the sum in full into the PG Stanbic account number 0222020998050 as per your instructions in paragraph 3 where you say the purchase price is to be paid in full at the time of my departure. Copies of deposit slip number 522141 and cash deposit advice number 1879264 are attached…,.”

The applicant then went on to tabulate and show that 10% of US$3,500 would be US$350 and that 10% less of that amount would be US$35. She had then gone on to deduct the US$35 from the US$350 to remain with a net figure of US$315. That is what she said she had deposited into the respondent's Bank account. The applicant concluded her letter by requesting the respondent to facilitate the change of ownership of the vehicle into her name.

The respondent stated that where a mode of communication of the acceptance of an offer is prescribed, the offeree is bound to accept in the mode so prescribed.

To me, that is what the applicant did.

The respondent had directed her to pay the purchase price in full at the time of her departure. Of course, to the respondent that amount was US$3,150 not US$315. But, I have already shown that the Chief Executive Officer had been mistaken or wrong on that score. However, the applicant having correctly adverted to the correct formula for arriving at the purchase price, as set out in the genuine motor vehicle policy, was, in my view, and with all due respect to her, mischievous in going further to deduct US$35 from the US$350. It was plainly a typing error by the respondent's Chief Executive Officer to have said, in his letter of 10 August 2011 “…, for 10% of market value less 10% or…,.” The applicant could not reasonably have understood that as anything else other than a patent mistake. Such a formula was not provided for anywhere else. The applicant could not seek to bind the respondent to such a mistake, which was, in the scheme of things, manifestly harmless.

It was on the basis of the foregoing reasons that I granted the relief sought.

Constitutional Rights re: Access to Courts, Legal Literacy, Judicial Independence, Impartiality, Dignity and Competence

It is a very serious thing to withhold the court's jurisdiction from anyone. The speedy determination of civil rights and obligations by courts of law is one of the fundamental human rights and freedoms enshrined in the Constitution. Obviously, the right is not, and cannot be, absolute. Very few things in life are absolutes. But there ought to be exceptional reasons why someone's right of access to the courts should be impeached. 

None existed in this case.


MAFUSIRE J: This was an opposed court application that I heard on 16 September 2013. Soon after argument I issued the following order:

1. The Respondent's objections in limine are dismissed.

2. The Applicant's application to delete “(Private)” in the name of the Respondent [and] in its place to substitute “(Zimbabwe)” is granted.

3. It is hereby declared that the Applicant is entitled to purchase [the] motor vehicle, namely a Mazda Familia Registration number AAM 7769 at 10% of its market value.

4. The Respondent is directed to cause an evaluation of the said motor vehicle to establish its open market value and to sell to the Applicant the vehicle at 10% of the market value so established.

5. The Respondent shall pay the costs of suit.”

I gave reasons for my order ex tempore. I suggested that if any party wanted them in writing I would do so upon written request. I heard nothing further until more than a year later. On 2 October 2014 the record was placed on my desk with a letter from the Registrar of this court advising that an appeal had been noted and that the reasons for judgment were being requested. In due course I sat down to write this judgment. It was then that I saw a letter from the respondents' legal practitioners dated 26 November 2013 tucked at the back of the record. The letter advised of the respondent's intention to appeal and it requested the reasons for my “judgment”.

That explains the delay.

In this matter the applicant sought an order declaring, in the main, that she was entitled to purchase a certain Mazda Familia motor vehicle, registration no. AAM 7769 (hereafter referred to as “the motor vehicle” or “the vehicle”), at 10% of the market value. The facts were largely common cause. They were these.

The applicant had just resigned from employment with the respondent after five years. The motor vehicle had been a company car issued to her in terms of the respondent's motor vehicle policy. She applied to buy it. Initially the sole dispute was whether the applicant was entitled to buy the vehicle at 10% of the market value as she contended, or at the market value, less 10%, as the respondent contended. The applicant based her claim on a document that she said was the relevant motor vehicle policy that governed her employment.

The respondent based its contention on another document that it said was the amended policy that had been introduced during applicant's tenure of employment and which, allegedly, had replaced the applicant's document.

With time the dispute escalated to include the argument that the sale of any company vehicle to incumbent holders was at the discretion of the respondent as the employer and owner of such vehicles and that in the applicant's case, the respondent had decided against selling. It was also argued that when initially the respondent had communicated its offer to her the applicant had purported to accept something else which had not been in the respondent's offer. The fallacy in these latter arguments will become apparent shortly.

The respondent took two points in limine.

The first was that until she had paid in full the costs awarded against her in previous proceedings concerning the same parties and relating to the same subject matter, the applicant was disbarred from proceeding with her current application.

None of the parties tendered any substantive details concerning this previous matter. But both agreed that the court had a wide discretion to allow or stay a matter if indeed the costs of a previous matter between the same parties in respect of the same subject matter remained outstanding. The applicant tendered some evidence to show that she was paying those costs in instalments. She then argued that the respondent had other remedies and that therefore she could not be non-suited on that account.

I dismissed the respondent's first point in limine.

It is a very serious thing to withhold the court's jurisdiction from anyone. The speedy determination of civil rights and obligations by courts of law is one of the fundamental human rights and freedoms enshrined in the Constitution. Obviously the right is not, and cannot be, absolute. Very few things in life are absolutes. But there ought to be exceptional reasons why someone's right of access to the courts should be impeached. None existed in this case. No proper case was made out that the applicant had breached an obligation to reimburse the respondent of its costs in a previous case. On the contrary, there was evidence that she indeed was paying. Furthermore, even if the applicant was in breach of any order of costs against her, the respondent could have them taxed and then initiate recovery proceedings.

The respondent's second point in limine was that the applicant had sued a non existent entity.

It said its correct name was “P. G. Industries (Zimbabwe) Limited”, and not “P. G. Industries (Private) Limited” as on the applicant's citation.

The applicant reacted by applying to remove “(Private)” wherever it appeared on the respondent's name, and to substitute it with “(Zimbabwe)”. The respondent raised the issue of the alleged non-existent entity in the notice of opposition.

That prompted the applicant, in the answering affidavit, to give notice of intention to apply for an amendment. The respondent then went on to devote some ten or so paragraphs in its heads of argument, and further, some appreciable time during oral submissions, arguing that the applicant's claim should be dismissed on account of the alleged misspelling. But on no occasion was it mentioned how such an amendment would prejudice the respondent.

In terms of Order 20 Rule 132 the court or a judge may at any stage of the proceedings allow a party to alter or amend its pleadings. The alteration should be on such terms as may be just and for the purpose of determining the real question in controversy between the parties. The Rule is worded as follows:

132. Court may allow amendment of pleading

Subject to Rules 134 and 151, failing consent by all parties, the court or a judge may, at any stage of the proceedings, allow either party to alter or amend his pleadings, in such manner and on such terms as may be just, and all such amendments shall be made as may be necessary for the purpose of determining the real question in controversy between the parties.”

The general rule is that an amendment of a pleading will always be allowed unless the application is mala fide or the amendment will cause an injustice or prejudice to the other party which may not be compensated by an order of costs; Commercial Union Assurance Co Ltd v Waymark NO 1995 (2) SA 73 and UDC Ltd v Shamva Flora (Pvt) Ltd 2000 (2) ZLR 210 (H).

In Old Mutual Asset Management (Pvt) Limited v F & R Travel Tours and Car Sales HH 53/2007 the plaintiff was cited as “Old Mutual Asset Management (Pvt) Limited”. In the declaration it was described as “Old Mutual Properties (Pvt) Limited”. Plaintiff moved to amend its name as cited in the declaration, by the deletion of “Properties” and the substitution thereof with “Asset Management”. Citing Stewart Scott Kennedy v Mazongororo Syringes (Pvt) Limited1 , GOWORA J, as she then was, first noted, inter alia, that a declaration, where it differs from the summons, automatically amends the summons to the extent of that difference. She then dismissed the application on the basis that in that case it was not just a question of the mis-spelling of the plaintiff's name but that the pleading commencing action was null and void because the purported plaintiff was non-existent. However, in passing the learned judge had noted as follows2:

It is trite that an amendment, even where it is intended to substitute a party, will be granted unless the application to amend is mala fide or would cause prejudice to the other side which cannot be cured by costs.”

I agree with such an approach.

The situation in both the Old Mutual and the Stewart Scott Kennedy cases was materially different from that in the present case. In those cases there was, in law, no process before the court, a non-existent entity having purported to bring the proceedings. In casu, it was not the plaintiff who was said to be non-existent. It was the respondent. There was proper process before me. But the respondent's name had been mis-spelt. The mis-spelling was, in my view, something rather innocuous.

In the founding affidavit the applicant had described the respondent as “P. G. Industries '(Pvt)' Ltd, a company duly incorporated in terms of the laws of the republic ………… whose address of service for purposes of these legal proceedings is care of their legal practitioners of record Messrs Mawere & Sibanda ….”

In the notice of opposition the respondent, duly represented by its legal practitioners of record, Mawere and Sibanda, first claimed that there was no legal entity called P.G. Industries (Private) Limited, and then went on to name and describe itself as “P. G. Industries '(Zimbabwe)' Limited, a company duly registered in terms of the laws of Zimbabwe which (sic) capacity to sue and be (sic) sued in its own name.” (my underlining).

The respondent was a juristic person. The two words “Private” and “Zimbabwe” are merely descriptive. A company with “Private” as part of its name denotes that it is a private company with certain restrictions on some of its rights. For example, in terms of section 33 of the Companies Act [Cap 24:03] the right to transfer shares, the right to have members that are less than two or more than fifty, the right to invite members of the public to subscribe for shares or debentures, etc. are all restricted in respect of private companies. On the other hand, a company with “Zimbabwe” as part of its name, and without “Private”, may suggest that it is a public company listed on the local stock exchange.

In the case of the respondent, the words “Private” or “Zimbabwe” were not, in my view, an intrinsic part of the name. They were not the root. The root, in my view, was “P. G. Industries”. That is why the substitution of the one word with the other would not in the least cause any prejudice. And the respondent never said that its objection was based on any perceived prejudice.

I therefore dismissed that point in limine too.

The crux of the matter before me was which of the two documents touted by the parties as the motor vehicle policy governed the applicant's employment at the relevant time?

Two other issues, raised somewhat belatedly, were;

(1) whether or not the respondent had agreed to sell the motor vehicle to the applicant; and

(2) if it had, at what price?

I had no hesitation in dismissing the respondent's document. In my view, it was a clumsy counterfeit.

Both documents were fairly extensive and comprehensive. One remarkable thing about them was that the print, the font, the graphics, the design, the layout and virtually everything else, was identical. Even the wording was identical, except only in the one clause germane to the dispute. That was clause 11.0. In my view, that was where the respondent got caught out. I shall demonstrate this.

The heading on the applicant's document, in upper case, was “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The respondent argued that this document had been amended or replaced in May 2011. Incidentally, applicant had resigned from employment in June 2011. If the applicant's document had been amended or replaced in May 2011, one would reasonably expect the amending or replacement document to reflect the date of its own inception or, at least, to say something different somewhere. But except for clause 11.0, it did not.

The respondent's document was also headed, in identical font and case, “MOTOR VEHICLE POLICY NO. 1 OF 2008”. The second part of the heading of the applicant's document read “AMENDMENT NO. 1 OF JANUARY 2011”. The respondent's document was also headed “AMENDMENT NO. 1 OF JANUARY 2011”.

How could both documents purport to be the same amending document and purport to be amending the same old policy?

But that was not all.

On the applicant's document, after the headings, there followed some twelve main clauses, some with sub-clauses. These were spread over some nine pages, starting with clause 1.0, up to clause 12.0. The contentious clause 11.0, headed “DISPOSAL”, was towards the bottom of page nine on applicant's document. It was exactly the same on the respondent's document; the only difference being that in the case of the respondent's document, clause 11.0 occupied a slightly larger space and consequently left no enough room for the next clause, namely cause 12.0. Both documents indicated that they went up to page ten. However, page ten of applicant's document was not attached. But this was immaterial. It was not even an issue. The dispute centred on clause 11.0.

I shall come to it in a moment. For now I continue with my analysis of the other areas so as to place clause 11.0 in context.

Clause 1.1 on the applicant's document said; “This amended policy shall be effective from 1st May of 2011 and its implementation will not be in retrospect.”

The corresponding clause on the respondent's document said exactly the same thing. On the foot of every page on applicant's document were boxes with names and signatures of two of respondent's officials who had prepared and approved the policy. In the boxes, apart from the names and the signatures, were three inscriptions stating that it was Motor Vehicle Policy no.1 of 2011, which was effective from 1 May 2011 and was replacing Policy no. 1 of 2008. It was exactly the same thing on the respondent's document.

The respondent continued to argue that its document replaced the applicant's document in May 2011 but gave no exact date when this had been. I rejected that contention. It was manifestly untruthful. How could respondent's document be effective from the same date as that of the applicant's?

The respondent accepted the applicant's document as genuine.

So, if applicant's document had been first in time, as respondent acknowledged, how then could its own document apply retrospectively given that clause 1.1 in both documents was against retrospective application?

Applicant maintained that the respondent's document was a fabrication. She said if at all it had been brought in at some stage, then it could only have been after her departure as nobody had brought it to her attention during her tenure.

That sounded plausible enough to me.

The next clause after clause 11.0 on applicant's document was an incomplete clause 12.0 headed “EXISTING VEHICLES”. Its sub-clause [i.] was accommodated on the bottom of page nine. The whole of clause 12.0 on respondent's document was on page ten. None of its sub-clauses could be accommodated on page nine. That was because on respondent's document clause 11.0, the bone of contention, had some words altered, some added in and a whole new sub-clause inserted. On applicant's document clause 11.0 read as follows:

11.0 DISPOSAL

(i.) On the attainment of 120,000km mileage, comprised of monthly allowable business and private mileage or upon attaining of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may be offered to the employee for purchase.

(ii.) An employee whose vehicle is being replaced will have the right of first refusal offer to purchase the vehicle at 10% of open market value or at book value, whichever is the lesser.”

On the other hand, clause 11.0 on respondent's document read like this:

11.0 DISPOSAL

(i.) Upon the attainment of 5 years of age, provided the vehicle has been in use for a minimum of 3 years, the vehicle may [author's emphasis] offered to the employee for purchase.

(ii.) The vehicle may be purchased at market value less 10% or depreciated net book value, whichever is the lesser.

(iii.) The Group Chief Executive Office will approve the disposal of all company cars.”

It was not difficult to see that the new clause 11.0 in respondent's document had far reaching changes which constituted a serious diminution of rights and benefits accorded to employees under the old policy. Demonstrably, those changes were meant to ward off applicant's claim.

For example, and to begin with, applicant's clause 11.0 only had two sub clauses. Respondent's had three. Next, the reference to a mileage of 120,000 kilometres in applicant's document was completely scrapped off in respondent's. It was common cause that the applicant's vehicle had clocked over 165,500 kilometres on the dash board. Furthermore, by highlighting, in the respondent's document, the word “may” in the obligation to offer the vehicle for sale, it was obviously meant to emphasise the discretion of the employer in that regard. That was the bulwark of the respondent's argument at the hearing.

However, and more importantly, the price at which the vehicle could be sold was increased phenomenally from 10% of the open market value to a market value less 10%. The whopping difference was dramatized by the figures that were disclosed in the papers. After some three valuations the vehicle's open market value had been agreed at $3,500-00. The applicant had tendered $315-00, being the 10% of the market value, less another 10%. The respondent rejected that and demanded a purchase price of $3,150 which was the market value less the 10%. Finally, in the new document, the respondent's highest office would now have to be involved in the disposal of such vehicles, something that was not there in the applicant's document.

There was nothing to suggest that clause 11.0 in the respondent's document was a genuine amendment. Even if it was, there was nothing to show that it had been effected during the applicant's tenure of employment, or that it had been brought to her attention and that she had consented to it. What I found probable was that clause 11.0 in respondent's document had been inserted after the fact. Therefore, that document was not the actual motor policy vehicle that was in place during applicant's tenure of employment. It was partly for that reason that I found for the applicant.

But there were other reasons.

As pointed out before, the respondent's argument was further developed to say that it had the sole discretion to sell or not to sell company vehicles to incumbent users and that it was not obliged, in terms of the motor policy, to sell to the applicant.

Predictably the spotlight was on the word “may” to stress the discretion reposed in the respondent in that regard.

The respondent's argument was also developed to say that even if I found that it had agreed to sell to the applicant, the sale was not perfecta, allegedly because what the respondent had offered is not what the applicant had accepted. It was put this way in the respondent's heads of argument:

6.2 Further, for a contract to be formed it is necessary that the offeree must, in agreeing, accept the exact terms offered by the offeror. Where the offeree makes a counter-offer or signifies a qualified acceptance of the offer, the offer is taken to have been refused and no contract is formed – see Orion Investments (Private) Limited v Ujaama (sic) Investments (Private) Limited 1987 (1) ZLR (sic).

6.3 The Applicant was made an offer to purchase the vehicle, the Applicant accepted an offer that was not made to her and as such no contract came into existence.”

The fallacy in the respondents' two arguments above is exposed by the detail. It was abundantly clear from the motor vehicle policy that, among other things, the possession of a company vehicle for both business and private use for certain grades was an integral employment benefit. It was said company vehicles were provided for those grades as part of a competitive, market related package to cater for the employees' specific operational needs so as to capture best and modern reward practices. Clause 3.1 was more succinct:

3.1 There are two reasons why the Company issues motor vehicles to employees. The first is due to seniority of the employee, such as a manager, in order that he or she can undertake the work necessary at the level at which that person is employed and also as part of the remuneration package of that individual. These will be issued with Company cars.”

I am not suggesting for a moment that the right of an employee to a company vehicle entails the right to buy it. But in this case, it was against the philosophy of the respondent on company vehicles as set out above that I had to consider clause 11.0. It was the clause that provided for the sale of company vehicles to incumbent holders. That philosophy was further elucidated in clause 4.3 as follows:

4.3 A 'company car' is one allocated to an individual in recognition of one's managerial status. It is a benefit accruing to an individual as part of his or her conditions of service. The employee is entitled to use it for both company and personal business, subject to the provisions of this policy.” (my emphasis)

Thus, in a nutshell, and in my own words, at respondent's company, company vehicles were a reward or benefit for certain senior grades. They were an integral part of the conditions of service.

The applicant had been employed by the respondent as Group Audit Manager. It was common cause that her grade entitled her to a company car. It was also common cause that for her grade, and in particular in terms of clause 11.0, she was entitled to expect the respondent to sell her the vehicle after it had clocked a mileage of 120,000 kilometres, or had reached the age of five years if it had been in use for not less than three years. The applicant was also entitled to expect that when the respondent offered her to purchase the vehicle the purchase price would be 10% of the market value.

In my view, such expectation could not be taken away unilaterally by the respondent. To take it away as the respondent had purported to do with its document would amount to an unlawful diminution of the applicant's conditions of service: see Administrator, Transvaal and Ors v Traub and Ors 1989 (4) SA 731; Dube v Chairman, Public Service Commission & Anor 1990 (2) ZLR 181 (H); Health Professions Council v McGowan 1994 (2) ZLR 392 (S); Affretair (Pvt) Ltd & Anor v MK Airlines (Pvt) Ltd 1996 (2) ZLR 15 (S); Taylor v Minister of Education & Anor 1996 (2) ZLR 772 (S); Kanonhuwa v Cotton Co of Zimbabwe 1998 (1) ZLR 68 (H) and Air Zimbabwe (Pvt) Ltd v Zendera & Ors 2002 (1) ZLR 132 (S).

However, in the present case, my decision to grant the applicant the relief that she sought was predicated on a finding that not only had it been the position that the conditions precedent to the right or obligation to sell the vehicle had come to pass, which was common cause, but also that the respondent, as a matter of fact, had sold the vehicle to the applicant. In other words, contrary to the argument that the offer that the respondent had made was not the one the applicant had accepted, I found that there had been an acceptance of the terms offered and in the mode prescribed. The formula for arriving at the purchase price, namely 10% of the market price, was known. It was common cause. That the respondent sought to clutter that position with irrelevancy, or that its own calculation of the actual amount payable in dollars and cents, was skewed, could not deprive the applicant of her right to buy the vehicle at 10% of the market price. This appears crisply from the relevant correspondence between the parties. On 30 June 2011 the applicant wrote to the respondent's Group Chief Executive Officer tendering her resignation from employment. She also applied, or offered to buy, the vehicle. The relevant portion of her letter was as follows:

I am also in possession of two company assets, my company car which I have offered to buy as guided by the motor vehicle policy and your good office, and my laptop which I'd also be prepared to buy if the company allows.”

On 10 August 2011 the respondent's Group Chief Executive Officer responded as follows:

Dear Gladys,

RE: PURCHASE OF COMPANY VEHICLE

Reference is made to our conversation regarding the above matter. We have taken due consideration to your request to purchase certain company assets allocated to you during your employment with us. We are pleased to inform you that, in terms of the PGIZ Motor Vehicle Policy, you may purchase the motor vehicle that is currently in your possession for 10% of market value less 10% or at Net Book Value, whichever is he (sic) lesser. In your case, the average market value for the vehicle, Mazda Familiar (sic) Registration Number AAM 7769, is $3,500.00 while the depreciated net book value is $3,990. Therefore in line with the new vehicle policy above, you may purchase the vehicle for $3,150.00. Please note that you are required to pay this purchase price in full at the time of your departure. However, your offer to purchase the laptop computer allocated to you for work purposes has not been accepted. It will be reallocated to another member of staff in the Department.” (my emphasis)

There can be no question that the respondent, through its Group Chief Executive Officer, had offered to sell the vehicle to the applicant.

The method of fixing the purchase price had all been set out in the policy in advance. Therefore, once the market price had been established it was all rather superfluous for the respondent's Group Chief Executive Officer to have gone to mention the actual figure. Unfortunately, he got entangled in the process. But he had correctly recited the formula, namely, 10% of the market price. But his mind had undoubtedly been clouded by the illegitimate new clause 11.0. He had also purported to recite the new illegitimate formula, namely, the market price less 10%, and to fix an amount on that basis.

That was wrong. Applicant was not bound by that.

There was no question of the applicant having accepted terms that were different from those of the offer, or of her having made a counter offer, as argued by the respondent. The material portion of her letter of response on 16 August 2011 was as follows:

Dear Mr. H. M. Munyati

RE: Purchase of Mazda 323 Familia Registration Number AAM7769

Reference is made to your letter dated 10 August 2011, reference number HM/CM10082011 regarding the above matter. With reference to paragraph 2, lines 2 to line 4 where you state; 'We are pleased to inform you that in terms of the PGIZ Motor Vehicle Policy, you may purchase the motor vehicle that is currently in your possession for 10% of market value less 10% …', I have accepted this offer and have paid the sum in full into the PG Stanbic account number 0222020998050 as per your instructions in paragraph 3 where you say the purchase price is to be paid in full at the time of my departure. Copies of deposit slip number 522141 and cash deposit advice number 1879264 are attached …”

The applicant then went on to tabulate and show that 10% of US$3,500-00 would be US$350-00 and that 10% less of that amount would be US$35-00. She had then gone on to deduct the US$35-00 from the US$350-00 to remain with a net figure of US$315-00. That is what she said she had deposited into the respondent's bank account. The applicant concluded her letter by requesting the respondent to facilitate the change of ownership of the vehicle into her name.

The respondent stated that where a mode of communication of the acceptance of an offer is prescribed, the offeree is bound to accept in the mode so prescribed.

To me that is what the applicant did.

The respondent had directed her to pay the purchase price in full at the time of her departure. Of course, to the respondent that amount was US$3,150-00, not US$315-00. But I have already shown that the Chief Executive Officer had been mistaken or wrong on that score. However, the applicant having correctly adverted to the correct formula for arriving at the purchase price as set out in the genuine motor vehicle policy, was, in my view, and with all due respect to her, mischievous in going further to deduct US$35-00 from the US$350-00. It was plainly a typing error by the respondent's Chief Executive Officer to have said, in his letter of 10 August 2011 “…for 10% of market value less 10% or …”. The applicant could not reasonably have understood that as anything else other than a patent mistake. Such a formula was not provided for anywhere else. Applicant could not seek to bind the respondent to such a mistake, which was, in the scheme of things manifestly harmless.

It was on the basis of the foregoing reasons that I granted the relief sought.





Scanlen & Holderness, applicant's legal practitioners

Mawere & Sibanda, respondents' legal practitioners

1 1996 (2) ZLR 565

2. At p 2 – 3 of the cyclostyled judgment

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