GOWORA J: This matter was
initially placed before me under a certificate of urgency. As the
final and interim relief sought on the provisional order were the
same, I wrote an endorsement on the face of the application querying
the manner in which the relief had been framed.
The letter of explanation was not placed before me and it was not
until after some months that the matter was then brought to my
attention. In the event, it was set down before me in chambers to be
argued as an urgent application.
The respondents indicated a desire to file affidavits in opposition
and it was agreed between the parties that the best way was for the
matter to be dealt with as an opposed application. The parties
thereafter filed their documents including heads of argument and the
matter was then argued in court.
On the date of hearing, Mr Biti
for the applicants, made reference to a number of authorities to
which I had no access. He promised to avail them to me shortly
thereafter but it was not until the 31 May 2007 that this request was
complied with. It was as a consequence, virtually impossible to
render a judgment soon after the hearing as I then was heavily
committed in other duties.
I turn now to the application before me.
The applicants are unions representing members in the employ of the
second respondent. The first respondent is a medical aid society set
up for the benefit of the employees of the second respondent and
would appear to have been set up by virtue of a collective bargaining
agreement between the second respondent and its employees.
It is common cause that the first respondent was collecting
subscriptions from the employees and the second respondent. Benefits
which the employees received were not related to the level of payment
by the beneficiary and it was, consequently, a fact that the second
respondent was operating as a welfarist society with its members
being afforded the same benefits.
In August 2006 the second respondent (who I shall henceforth refer to
as the “respondent”) put into effect a three tier system where
benefits were structured according to the level of contributions paid
by respective members.
Following representations made to the respondent, the changes were
not put into effect immediately as the parties attempted to find a
common position. However at the end of August 2006, the respondent
gave notice of its intention to put the changes into effect at the
beginning of October 2006. The changes were put into effect and the
system is now operational.
In view of the reasons I alluded to earlier an attempt to have a
temporary interdict stopping the implementation was still-born. It
therefore only leaves the final relief for determination.
The terms of the final relief are in the following terms:
1. That the implementation and
execution of the tiered system by the first respondent effected on 1
October 2006 be and is hereby set aside.
2. That the first respondent be
and is hereby ordered to cease/stop and be inducted from implementing
the tiered system introduced on 1 October 2006.
3. That the first respondent pays
the costs of suit.
Extensive heads of argument were filed on behalf of the parties. In
addition, both counsel addressed the court orally.
Mr Biti,
for the applicants argued that there were three issues for
determination.
(i) The first issue was whether
or not the first respondent had powers in terms of its constitution
to alter the medical aid scheme in existence since its inception.
Counsel invited me to look at the narrow positivist meaning of clause
11(2) as well as the context of the agreement.
(ii) The second issue was whether
or not the Board of the third respondent had issued a directive to
the first respondent following upon a meeting held on 20 October
2006; and
(iii) the last issue was whether
or not the applicants had a legitimate interest to be heard before a
decision was made to link benefits to subscriptions.
Mr Machaya
argued almost on the same premise as Mr Biti
viz
whether the respondent had the power to introduce the benefit
structure that it did. His argument was that the applicants had
considered the structure of the third respondent in isolation of the
statute. He submitted that the first respondent had the power to
alter the benefits accorded to its members. In so far as the third
respondent was concerned it was his contention that it had not issued
a directive to the first respondent to stop implementing the
alteration in the benefit structure. Lastly it was argued on behalf
of the first respondent that the provision of medical services by the
first respondent to members of the applicants was not a condition of
service and that therefore there was no need for the applicants'
members to be consulted prior to the implementation of the changes.
I think the logical place to start in this matter is the examination
of the relationship between the applicants and the first respondent.
The first respondent was established by the National Industrial
Council for the Railway Industry in 1970. One of its objects was to
afford members the facility of obtaining medical and surgical
treatment for themselves and their dependants including the provision
of drugs and medicines.
According to the Constitution in terms of which the first respondent
was set up its members comprised of the following; employees of
Railways, employees of National Railways of Zimbabwe, Railmed,
National Railways of Zimbabwe Pension Fund, RAE, RAU., RAYOS., REC.,
RMS, and Z.A.R.W.U. who are entitled to membership in terms of their
conditions of employment.
Also included in the list of people entitled to be members are
pensioners of the various institutions described above and the widows
or widowers of those persons who had been in employment in the same
and were members of the first respondent.
The applicants, being unions, are representing the persons employed
by the various bodies I have referred to. Except for those employed
by the first respondent, none of the members of the applicants can
say that they are employees of the same. The greater number of the
applicants' members therefore are employed by the other bodies.
Going by the objects of the Constitution of the first respondent, the
applicants' members have a relationship with the first respondent
whereby the latter has undertaken to afford the members facility for
the provision of medical and surgical treatment as well as drugs and
medication. Nowhere in their papers have the applicants' alluded to
any other contract with the first respondent except for the provision
of the services I have described above.
Yet, in addressing the question of the first respondent's actions
in altering the benefit structure being offered to their members, the
applicants contend that the actions of the first respondent are in
fact an alteration of their conditions of service.
In order to dispose of the issue of the relationship between the
applicants and the first respondent it then becomes necessary to
arrive at a decision as to the meaning to be ascribed to the phrase
“conditions of service”.
When one is in service one is in
employment and therefore conditions of service are the same as
conditions of employment. In the case of OK
Bazaars
(1929) Ltd
v Madeley NO
& Anor,
conditions of employment were described as:
“Conditions of employment in
the present context means simply the terms, either express or implied, contained in a
contract of employment”.
The terms and conditions of the employment contracts of the
applicants' members are not in the purview of the first respondent.
In my view conditions of service can only exist where services of a
personal nature are rendered, the one being the employer the other
the employee. We do not have services of a personal nature being
rendered by the applicants' members to and on behalf of the first
respondent. I presume that the contracts of employment provide for
contributions by the employer for subscriptions to a medical aid
society. Beyond that I refuse to go as the contracts are not before
me and any further comments on my part would be mere speculation.
The point is made by Mr Biti
that the effect of the alteration put in place by the first
respondent was to fundamentally alter the structure of the Medical
Fund from one based upon the principle of equal contributions from
the employer and employee and equal unlimited benefits to a new
principle of a scheme based on full recovery.
I accept that the entitlement to
the medical aid benefit, on the basis of the equal contribution with
the employer and attendant benefits is a condition of service. I do
not accept as contended by Mr Biti
that receiving equal benefits with other members where the one pays
less than another member is a condition of service.
However, the linking of the benefits to the level of subscriptions
paid by the first respondent's members does not affect the terms on
which the members of the applicant are afforded employment by their
respective employers.
The level and extent of benefits afforded to members is within the
discretion of the first respondent and the employer has no input in
such assessment.
There is no suggestion that under the new scheme the employer will
contribute less than it has been contributing, because if that were
the case then the applicants' members would have been on very firm
ground in arguing that their conditions of service had been altered.
All the scheme does is to ensure that a contributor obtains services
according to the level to which they can contribute in terms of
subscriptions. The employer's obligation is not lessened in any
manner as he is still obliged to contribute in equal measure to the
contributions made by the member.
The condition of service is the entitlement to membership in terms of
the contract of employment coupled with the employer's obligation
to contribute an equal measure as the employee.
Since the employer does not determine the level of benefits afforded
by the first respondent, the fact the benefits are reduced does not
alter the conditions of service which remain unchanged. I am unable
to find therefore, that the scheme has the effect of altering the
conditions of service of the first respondent's members.
I move on.
The next issue I have to determine is whether the first respondent
has the power under the Constitution to alter the benefit scheme in
the manner that it did.
The powers of the first
respondent must of necessity be examined in the conjunction with the
provisions of the Medical Services Act [Cap
15:13]
(“the Act”) which regulates the manner in which medical aid
societies conduct their business as well as the manner in which they
are managed.
Although the first respondent as an entity was set up in 1970, which
was prior to the promulgation of the Act, its registration was deemed
in terms of s17 of the Act.
I start with the definition section which not only describes what a
medical aid society but also specifies its purposes. The definition
in s2 of the Act is as follows:
“… any association or
organization which accepts subscriptions from members or other
persons wholly or mainly for the purposes of -
(a) paying any expenses incurred
by such members or persons and additionally, or alternatively, their
dependants or employees, in respect of medical or dental treatment;
and
(b) meeting the whole or part of
any expenses incurred by such members or persons and additionally, or
alternatively, their employees, in respect of medical or dental
treatment”.
The registration of a medical aid society is provided for in s9.
Section 9(5) provides that the Secretary shall be satisfied in
relation to the following before he can register a medical aid
society:
(a) the minimum cover for medical
services to be provided by the medical aid society is adequate for
the purpose of meeting the costs of medical services at such level as
may be prescribed; and
(b) adequate financial provisions
have been made for the proper maintenance of the medical aid society.
In terms of s10 of the Act, the Secretary is empowered to cancel the
registration of any medical aid society which fails to comply with
the provisions of s9(5).
My view is that the powers granted to the first respondent in terms
of the constitution have of necessity to be considered in conjunction
with the provisions of ss9 and 10 of the Act.
The constitution provides for the creation of a board to administer
the affairs of the first respondent. Ten members are required to sit
on the board, five of whom shall be appointed by National Railways of
Zimbabwe and the last five from the other entities mentioned earlier
on in the judgment, from those institutions whose employees or
members are entitled to membership of the first respondent.
Clause 11 from which the board derives its powers is phrased thus:
“Powers
and Functions of the Board of Management
(1)
Subject to the
provisions of the Medical Services Act, the regulations made in terms
thereof and any other law, it shall be the duty of the board to
administer the affairs of Railmed in a judicious manner at all times
and always to act in the best interest of both Railmed and its
individual members and to implement the directives of the Secretary
responsible for the Health Ministry and REC as may be given from time
to time.
(1) It shall have the power to:
(a) formulate and issue Rules of
Railmed to include the schedule of rates payable by different
categories of members;
(b) modify, amend, repeal,
substitute or suspend any or all of such Rules where general or
specific circumstances require such action;
(c) Determine the range and scope
of benefits to be afforded by Railmed; and
(d) Refuse, terminate or restrict
benefits in respect of any beneficiary who contravenes any Rule of
Railmed.”
Although they have been placed before me, I have not been referred to
the Rules of Railmed specifically and I cannot comment further on
them other than to say that the first respondent does have the power
in formulating such rules to regulate the rates payable by the
different categories of members which of necessity, taking into
account the different levels of employees in the undertakings must go
with a medical aid society.
In real terms, the first respondent would have to set the level and
range that each category of membership would have to pay as
subscription for the services to be availed to such member. It
follows therefore that the rates of contributions set by the first
respondent would then have a bearing on the range of benefits that
can be accorded for the categories of rates of contributions set in
the Rules. It is only fitting therefore that consistent with the
power to regulate the schedule of rates of contributions to be paid
by the various categories of the members, the first respondent also
be endowed with the power to regulate the range and scope of the
benefits to be afforded by Railmed.
I cannot see the practical effect of a medical aid society having the
power to set the schedule of rates of contributions to be paid by the
different categories of members but not having the power to set the
range and scope of the benefits to be afforded to the membership. It
would in my view be only logical that the range and scope of benefits
be set and then the contributions be calculated. The one cannot exist
independently of the other.
I venture to suggest that in arriving at the benefits and
contributions that are attendant thereon the board of the first
respondent has to bear in mind the provisions of the Act, in
particular that it act in the best interests of the members and the
society itself.
I am fortified in this view by the intent of the first respondent as
spelt out in its objects - that, primarily of providing members the
facility of obtaining medical and surgical treatment for themselves
and their dependants, including the provision of drugs and medicines.
The objects of the first respondent would not be met if the first
respondent were curtailed in its power as to what benefits it can
offer to its members. If that were a matter for the decision of the
REC then the latter would have been specifically accorded those
powers.
It has not.
It merely has the power to make decisions of a strategic nature.
This brings me to the next rung. Is the decision regarding the extent
of benefits to be afforded to the members of the first respondent one
that can be termed strategic in nature.
According to Mr Biti,
even though the first respondent had the power under its constitution
to determine the range and scope of the benefits to be afforded to
its members it did not have the power to change the society from a
welfarist one to one run on market principles with the aim of full
cost recovery.
I find it hard to comprehend why the restriction on the power
afforded to the first respondent under the constitution was framed in
such a vague manner.
If it was the intention that the REC gives directives of a long-term
plan to the first respondent it was simpler in my view to have
phrased it as such.
Mr Biti
went further and
argued that the three tier system that was adopted by the first
respondent was not a mere scheduling of the rates and contributions
or the mere determination of the range of scope of benefits, but was
rather the essence and product of the first respondent's strategic
recovery plan which was prepared in 2004 and commissioned in 2005. He
premises his view on the argument that the entitlement to medical
benefits is a condition of service.
I have already found that the medical benefit is not a condition of
service, but that what was a condition of service was the entitlement
to membership and the concomitant contribution by the employer on
behalf of the employee.
It is pertinent to note that the contracts of employment where the
conditions are spelt out were not displayed to the court as much of
the argument is based on the alteration of the same.
The constitution does not define what it means by strategic.
From the argument pursued by Mr
Biti,
it is clear that the meaning he ascribes to strategic is to do with
an alleged alteration of conditions of service.
I have above already discussed on whether the introduction of the
three tier system of benefits by the first respondent constituted a
change in the members conditions of service and my conclusion was
that it did not constitute such.
I turn next to the question whether or not the REC issued a directive
to the first respondent. The REC wrote two letters to the first
respondent subsequent to the adoption by it of the three tier system
of benefits. The first letter to the first respondent was phrased as
follows:
“RE:
INTRODUCTION OF THE THREE-TIER SYSTEM EFFECTIVE 1 OCTOBER 2006
1. On 20 October 2006, the
Railway Employment Council met and decided as follows:-
1.1 The introduction of the
proposed Three-Tier Scheme is to be suspended with immediate effect,
viz
from the 20th
instant and it shall remain so suspended until you are advised to the
contrary in due course.
1.2 The suspension is intended to
enable the Railway Employment Council to have the matter resolved and
you are advised accordingly.
2. In the meantime the deductions
for the remission to you shall be as hitherto was the case before the
purported introduction of the Three-Tier System by yourselves”.
The letter was written by the chairman of the REC and on receipt of
this letter the chairman of Railmed sought clarification, as in his
view it appeared that the four trade unions and NRZ had not resolved
to direct the board of Railmed to suspend the Three-Tier System.
A letter was dispatched from the office of the chairman of the REC in
the following terms:
“I merely advised you that the
feeling in Council was that the introduction of the proposed three
tier system be suspended with effect from the 20th
instant. This was necessary in order to enable the members of the
Council to reach an agreement.
However, you may choose to ignore my advice but you do not have any
reason to misunderstand what I said.
I never pretended to say that the trade unions and NRZ resolved to
direct the Railmed Board to suspend the three tier system. I have no
power to direct any member or constituent member of the REC to do
anything”.
What emerges from the last quoted letter is that the Board of the REC
had not passed a resolution which would have issued a directive to
the first respondent to suspend the introduction of the three tier
system.
It also emerges clearly from the chairman's letter that he was
talking about a feeling in Council. There had been no agreement that
the three tier system be suspended.
The letter from the chairman is very clear and it seems to me that if
the applicants wish to contradict him and put forward a version that
differs from his statement in the letter then they should have
produced minutes of the meeting where the directive was given.
In the meeting of the REC Board held on 20 October 2006 the chairman
had noted that “the Council had no jurisdiction to instruct Railmed
to cease the implementation of the scheme”.
In fact, the meeting could not
agree on what action to take and the chairman indicated that he would
write to Railmed and state that Council's position was that the
status quo,
as it was before the introduction of the three-tier system (for
whatever merit), should prevail until Council wrote to Railmed on the
position. This then led to the crafting of the letter initially sent
to the first respondent, which letter was subsequently clarified.
When the two letters are read in conjunction with the minutes it
becomes clear that REC did not take a position on the implementation
because of the divergence of views expressed by the board members
present.
Further, I did not understand, from my reading of the minutes that
REC had resolved to give a directive to the first respondent to stop
implementing the new system.
In the absence of that I have to find that the REC did not issue a
directive to the applicants to suspend the introduction of the three
tier system of benefits.
It remains for me to deal with
the question raised by counsel for the applicants as to whether or
not before the system of benefits was introduced the applicants
should have been consulted. In other words Mr Biti
contends that the applicants had a legitimate expectation to be heard
before the implementation of the three tier system.
In this regard the first argument
advanced by Mr Biti
was to the effect that when the board members of the first respondent
sit in the Board they owe a duty of care to the Board of the first
respondent only as that is the primary responsibility of any board
member.
I think this submission is made in total disregard of the provisions
of the first respondent's constitution, in particular clause 11
which enjoins the board in the administration of the first
respondent, to act in the best interests of both Railmed and its
individual members.
It is of course understandable
that Mr Biti
would seek to convince me that in making the decisions that it made,
and not consulting the members, the first respondent was motivated by
a duty to protect its interests to the exclusion of that of the
membership.
This argument flies in the face of the face of the specific duty
imposed by the constitution on the board to take into account the
interests of the medical aid society and those of its individual
members.
In support of the contention that the applicants had a legitimate
expectation to be heard counsel has referred me to various
authorities. He has made mention of s18(1) and s18(9) of the
Constitution. He has argued further that principles of natural
justice as codified in the quoted sections would have required that
the applicants be heard.
An examination of the quoted subsections reveals the following:
“18(1) Subject to the
provisions of this Constitution, every person is entitled to the
protection of the law.
18(9) Subject to the provisions of this Constitution, every person is
entitled to a fair hearing within a reasonable time by an independent
and impartial court other adjudicating authority established by law
in the determination of the existence or extent of his civil rights
or obligations”.
The manner in which the argument is developed is that counsel
contends that the first respondent is a public body and as such it
has the obligation before making any decisions which would adversely
affect the rights of the members of medical aid society, to give them
a right to be heard.
It cannot be disputed that the members of the applicants would have
rights in so far as their relationship with the first respondent is
concerned. I note with interest that the majority of decisions cited
by him are concerned with the relationship between an employer and an
employee.
The reality is that the relationship between the applicants'
members and the first respondent is regulated by contract and it is
that light that the question as to the claimed right to be heard
should be examined.
In my view the remarks that are
appropriate in this case are to be found in the case of
Administrator,
Transvaal v Traub
in which CORBETT CJ had this to say at 748G-H:
“When a statute empowers a
public official or body to give a decision prejudicially affecting an
individual in his liberty, or property or existing rights the latter
has a right to be heard before the decision is taken (or in some
instances thereafter: see Chikare's case (supra)
at 379) unless the statute expressly or by implication indicates the
contrary”.
The principle has been applied in
appropriate circumstances to decisions made in the exercise of
contractual rights. Whether or not the audi
rule is applicable to a particular decision will depend on the
circumstances of the case, particularly whether the express or
implied terms of the statute or contract under which the decision is
taken requires its observance.
There is a presumption in favour
of the application of the audi
rule when the decision is made in the exercise of a statutory power
unless the rule is expressly excluded.
There is no such presumption when a decision is taken in the exercise
of a contractual right because the question in area of contract is
whether or not the failure to hear the other party constituted a
breach of contract. A party cannot be in breach of an obligation
which has not been made an express or implied term of the contract.
In the case of Chirasasa
& Ors v
Nhamo
N O
& Anor
the full bench of the Supreme Court of Zimbabwe in a judgment
rendered by MALABA JA, with the concurrence of the entire bench
states as follows:
“The next question to determine
is whether the right given to the employer to terminate the contract
of employment on giving the appellants one month's notice for
non-disciplinary reasons could be exercised without regards to the
principle of natural justice expressed in the maxim audi
alteram partem (the
audi
rule).
The audi
rule is a common law principle which has been applied by courts in
review proceedings as part of administrative law, to grant relief to
persons whose rights, liberty, property, or legitimate expectation
have been adversely affected by decisions made by public authorities
or bodies in the exercise of statutory (public) powers without having
been afforded the opportunity to be heard”.
The first thought that one has is that the first respondent in making
the decision that it did was not exercising functions granted in
terms of a statutory provision. The powers that the first respondent
was exercising are derived from the constitution of the first
respondent and it then begs the question how the obligation imposed
on the first respondent to hear the applicants' members before
implementing the changes it did allegedly arose.
This brings me a discussion on the reliance by the applicants on the
provisions of s18 of the Constitution.
I cannot find that the reference
to s18(9) of the Constitution is appropriate in
casu.
The first respondent is not an adjudicating authority nor is it a
court or tribunal. It has not been stated precisely how the
provisions of s18(1) and (9) would apply in this case.
I must commend Mr Biti
for advancing what clearly is an ingenious argument, that the first
respondent is a public body and that as such the audi
rule applies to it.
He has not seen it fit to define for the benefit of the court what a
public body constitutes and whether or not the first respondent fits
into the mould of such a body.
I will therefore confine myself to the status of the first respondent
as it is stated in the Constitution and also its stated objectives.
The first respondent was established in 1970 by the National
Industrial Council for the Railway Industry which has now been named
the Railway Employment Council. Its legal status is that of a body
corporate which is capable of suing and being sued in its own name. I
think that the question of whether or not it is a public body emerges
from the entitlement to membership set out in clause 8 of its
constitution. According to the clause eligibility to membership is
confined to the following persons or organizations:
(a) employees of the Railways as
required by the rules and as defined in the rules of Railmed;
(b) employees of National
Railways of Zimbabwe, Railmed, National Railways of Zimbabwe Pension
Fund, RAE., RAU, REC, RMS, and ZARWU, who are entitled to membership
in terms of their conditions of service;
(c) a widow/widower of an
employee deceased during employment with the bodies stated in (a)
above; and
(d) all persons who were as at
the 30th
day of April 1970, were members of the Fund as constituted up to and
including that date.
What emerges from the list of persons or organizations entitled to
membership is that only those associated with the railway industry
can claim eligibility for membership in the first respondent.
Membership in the first respondent is therefore restricted.
I am therefore not certain that the applicants appreciate that the
size of the first respondent is not what determines whether or not it
is a public or private enterprise. Neither is the number of
organizations within the railway industry whose employees or former
employees who are entitled to claim such membership a factor.
The most pertinent feature is that the first respondent's
constitution excludes every other person who is not employed or
connected with the railway industry from becoming or claiming a right
to membership. As such it is a restricted medical aid society on the
basis of employment or association therewith and it cannot on that be
termed to be a public body.
We are therefore not here concerned with issues of public law as
argued on behalf of the applicants.
In casu,
this court is concerned with the rights and obligations which flow
from a contract and the law in this country is no different from that
of South Africa when it comes to the application of the audi
principle.
In our law the principle as to
whether the audi
principle applies outside the realm of public law was concretized in
Chirasasa & Anor
v Nhamo NO & Anor
(supra)
where at p18 of the cyclostled judgment MALABA JA opined:
“The decision to terminate the
appellants' contracts of employment on notice was made in the
exercise of a contractual right. Mr Hwacha
argued that this was a
case of a mere contract between private individuals. It was not an
express term of the contract of employment containing the right to
terminate that the appellants should be heard before the decision to
give them notice was taken. There is no basis on which such an
obligation can be implied into the contract. That is particularly the
case when termination for misconduct is expressly provided for in the
Code of Conduct”.
Given that the applicants wish to enforce rights arising out of a
contract between their members and the first respondent, such rights
have to be given effect to in accordance with the terms of the
contract the parties concluded.
The court is not permitted to go outside the terms of the contract
which however has not been exhibited to the court.
The error on the part of the applicants was to elevate the benefits
afforded to their members by the first respondent to a condition of
service and not appreciate that the condition of service was the
actual membership in the first respondent and not the benefits
themselves.
Had the applicants appreciated the distinction they might have then
accepted that what was at stake in this matter was the relationship
between different contracting parties and the rights and obligations
flowing from such a relationship.
The contract has not been invoked in these proceedings and I am
unable to give effect to a right which has not been established.
The basis on which the applicants claim a right to be heard is not
well premised and in my view the right to be heard before the
decision to alter the benefit structure has not been established.
I therefore find for the respondents in this matter.
In the premises the application is dismissed and the applicants are
ordered, jointly and severally, the one paying the others being
absolved, to pay the respondents' costs.
Honey & Blanckenberg, legal practitioners for the
applicants
Mbidzo, Muchadehama & Makoni, legal practitioners for the
respondents
1. 1943 T.P.D 392
2. 1989 (4) SA 731 (A)
3. SC133/02